Secret Harbour Beach Resort

Very nice place to stay with some of the absolute best snorkeling we've experienced. The condo we stayed in was ground floor, but it was building #4 which is elevated slightly, so we did have a pretty good view (the ground floor condos in the other buildings were too close to the main beach walkway, in our opinion). The room itself was nice--nothing super fancy, but everything worked and the bed was comfy and the bathroom was good. All the staff we encountered was friendly and helpful. The beach was never crowded, probably since it was the off season (mid-June). The snorkeling in the harbor was fantastic. The water is clear and not too deep and had plenty of reef areas to see a ton of fish. The restaurants (which are technically not part of the resort) were both very good. Over five days, we ate all but one meal at either Sunset Grille or The Patio and every meal was either very good or excellent. Wait staff in both places was great as well. Overall, a very nice stay at Secret Harbour.

The beach was very nice

The room was so bad, couldn’t sleep the first night , thought there was mosquitoes in the room, then realized it was actually bed bugs, insane bites all over my legss

As a mother of two, I rely heavily on reviews when choosing a family vacation destination, which is why I feel compelled to share my experience. Unfortunately, I found many of the reviews for Secret Harbour to be misleading. I am currently staying here and have been for nearly a week. Upon check-in, we were initially assigned Room 423, which had an active sewage issue in the toilet. The room was also in significant disrepair, with peeling paint and furniture that appeared more like worn patio furniture than what you would expect in a resort accommodation. We were moved next door to Room 422, which was an improvement, but still extremely outdated. The television did not work, there were visible stains on the side of the mattress, and water stains were present on the ceiling. A staff member attempted to repair the television but was unable to resolve the issue. He assured us someone would follow up, but no one ever did. The pool area is very basic, with minimal shade and few amenities. The highlights of the property are undoubtedly the beach and the restaurant. The snorkeling is excellent, and the beach is beautiful. That said, we found ourselves purchasing ResortPass access to other properties during our stay because we wished we had booked elsewhere. The website describes Secret Harbour as an upscale resort. In my opinion, there is nothing upscale about the accommodations or amenities. You are paying a premium for the beachfront location, but the condition of the rooms and the overall resort experience do not justify the nightly rate. At this price point, there are several other resorts in the area worth considering. Had we known the true condition of the accommodations and amenities, we would have chosen differently.

Great beach horrible staff . The rooms are dated and they are was over priced for the what you get .

We stayed a week with another couple and were very happy with the resort. We had previously stayed at Bolongo Beach a few times, but were unhappy with the amount of seaweed on the beach and the lack of maintenance. Overall we loved Secret Harbour and will be back. The reason for a 4 and not 5 rating was due to the on site restaurant, which the resort doesn’t own or operate. Pro’s (many) Beach can’t be beat - perfectly clean, no seaweed, great snorkeling, super staff Rooms are extremely clean and laid out well with kitchens On site restaurants- we wish they would replace some of the unfriendly staff (breakfast hostess) Restaurants at Red Hook are 5 minutes away (we did Duffy’s, Tarpon, and Salt Bay Beach staff did a good job keeping non-guests from using the beach chairs I love snorkeling, and saw turtles and millions of fish off the beach Views from room Kitchens to prepare meals Cons Our bathroom sink never drained in unit 236, even though maintenance came and tried to clear it The generator near our room was extremely loud (needed due to island power failures) The hostess for breakfast was rude every day. She was always annoyed when we wanted a table with a beach view. Unfortunately the restaurants are not owned or run by the resort. We plan to return. The overall stay was great and this is a great choice if you want a small resort to relax.

Location and staff was very accommodating.

Rooms a little dated

A melhor praia de Saint Thomas! Cadeiras de praia, toalhas, água eventualmente. Lugar incrível e instalações com tudo que necessitamos.

Da falta de método da limpeza dos quartos e reposição de artigos de primeira necessidade. Falta gente ou treinamento para os empregados.

Our room was perfect. Beautiful view and very well equipped.

Food at restaurant wasn't the greatest.

The beach at Secret Harbour is truly perfect — calm, beautiful, and exactly what you hope for in St. Thomas. Most of the staff were friendly and welcoming throughout our stay. However, the elderly woman at the front desk consistently seemed unhappy and unpleasant. The main older male bartender at Sunset Grille had a similar attitude and often appeared bothered, which took away from the experience. Both may be ready to retire, as hospitality no longer seems to be their strength. Our room (324) itself was nice, but a few things need attention. The shower curtain had a strong odor and should be replaced. One window had no covering, making the room extremely bright even at night. Overall, Secret Harbour is a nice place, and we would visit again. I just hope the staff members mentioned either retire or move on, as their attitude doesn’t match the otherwise positive environment.