The Palms Turks and Caicos

Wonderful and beautiful property.

The Palms Turks and Caicos was an amazing experience! The hotel staffs and customer service was amazing and the white sand beach and turquoise water was the bluest I’ve ever seen! I would highly recommend a visit to this hotel and our waitress Erlie for breakfast was great! She always had a smile on her face and contributed to making our stay highly memorable!

We had the most wonderful stay! Our 1 bedroom ocean view suite was worth every penny! The view of the gorgeous ocean was magnificent. The room was spotless and the bed had the most amazing sheets I've ever slept on. The grounds and pool were immaculate. The pool, beach, spa and restaurant staff were so helpful. The restaurant Parallel 23 on site had a great menu and delicious food. I lost a diamond earring and the sweet angel in the spa found it for me. We walked around the island and this was by far the nicest hotel!

Hotel and property were wonderful. Breakfast buffet was great! Erlie is a great waitress! We are having a wonderful time!

Paradise on earth ! A lovely experience accented with extraordinary service and attention to detail . Accommodations were marvelous.

I had heard such good things about this place and it just didn't hold up. We went for my mom's birthday and were excited for a wonderful few days but the service at this resort was not good at all - the majority of the staff could not be bothered and seemed mostly annoyed by any requests. Some examples: -At one point, I called down to the front desk because my mom was having an issue walking and needed an ice pack in our room and they told me to come get it (if I hadn't been there, I don't see how she'd have gotten the ice pack) -The swim up bar staff was pretty rude and unfriendly -The business center is outdated and the printer didn't work. We had a document that we needed to print last minute and each time we called the front desk to send someone, they said they would and didn't. -We got notes under our door every night the week we were there saying that the water would be out during peak times the next day... -Overall, the beach is the best part of this resort. Perhaps at one point it was better, but the prices absolutely don't reflect the accommodations or the level of service at this point.

Sibina, Eirle, Carla, the massage therapist, Ali.. they all went the extra mile to make sure we had an wonderful experience. It was our anniversary so they had a little cake waiting for us in our room; it was a lovely touch. Very well run and organized resort. Friends of ours stayed 10 years ago and raved about it.

My experience was incredible. From the facilities, ambience, and the staff — everything is spectacular. I started my treatment at the Palms spa by getting an incredible 60 minute massage followed by 60 minute facial. The products used during the facial were a brand called meadow and bark, I am obsessed! Clean, non toxic, and effective. I then had lunch on the beach and had an amazing jerk chicken wrap — the perfect end to a perfect day

This was the most amazing experience! I have had facials and massages in many resorts and luxury spas, this was one of the very best! My entire group of girlfriends raved for days. No notes!!! Kudos to the spa manager Lisa Hall and the entire staff for their expertise and providing a world class experience. I am hooked on the Meadow and Bark products they used. So delicious!

We had an amazing stay at the The Palms Turks and Caicos—truly a 5-star experience. The property is beautiful, the beach is stunning, and everything from the rooms to the pool and food exceeded expectations. Service was a standout—everyone was friendly and attentive. We were excited about the beach bar we had heard about, but were disappointed it’s no longer there. The new bar near the beach/pool is very nice, but not as convenient as having a true beach bar. It would be great to have drinks and food directly on the beach. That said, beach service was excellent—Oats took great care of us. Special shoutouts to Mac (an incredible butler), Jane in the breakfast area, and Freddie and Dwane at the bar—all fantastic. We would absolutely return and highly recommend!