Bay Gardens Marina Haven

Absolutely awful staff that fails on every professional level that exists. Property manager has zero integrity whatsoever and needs to give up. They do not care about customers and their wellbeing. I would never recommend this place to anyone.

Friendly ….

Overall, the hotel was a ok place. Pretty old but for a quick stay at a reasonable price this would be the place.. the staff were very nice and sweet and made you very comfortable. the biggest complaint that I had was that Friday night and Saturday night. I’m not sure if there’s a club behind the hotel but up until 3 o’clock in the morning nonstop music unacceptable

There was not much to like about the property. The images did not represent what was shown of the property online.

Send the moment I stepped into my room. I was shocked to see how much it didn’t look like the images on Booking.com. Some of the furniture was broken and very outdated. None of it matched which gave you a feeling of untidiness. The balcony door was broken and leaky And due to there being no cover was completely drenched, especially with the tropical weather so could not leave anything out on the balcony and was too small to even sit on. The bedsheets on arrival and those that covered the bed were dirty and mouldy. The bathroom had a small window that would not close and again was dirty and could see the bugs on the outside. The shower curtain was full of mould and the shower curtain still was rusty and damaged. The drain cover was dangerous with screws raised and sharp edges. The main negative was that it was on a roadside and so noisy in the evening so could not get a decent night sleep. I only remained there on the evening on arrival and then had to leave because I was so disgusted with the property.

Close to the Marina. Restaurant had good service and food

Some nights the restaurant didn’t seem to have vegetarian options (although they might have been able to prepare something if we’d asked)

Good location for the marina

Very poor communication I left some items in my room by mistake. I contacted the hotel 3 times by email, no reply. I went to the hotel reception approx 10 days after my stay and spoke to a receptionist who told me she would look into it and contact me. Superise suprise she did not! Poor!

The location was convenient for the activities we were planning.