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8.6 / 10 Guest Rating

Royal Palm Hotel

6-8 Palm Boulevard, Umhlanga Ridge, Durban, za

Royal Palm Hotel - main view

About the Property

Luxurious Accommodations
Situated in the heart of Palm Boulevard, the Royal Palm Gateway Hotel offers spacious apartments and suites with balconies and luxurious bathrooms. The carpeted floors and dimmer lights create a cozy and elegant ambiance for guests to enjoy during their stay.

Dining Experience
Indulge in a culinary journey at the signature restaurant, Thyme, where contemporary dining meets rich textures and color schemes. The elegant café experience extends to outdoor dining in the spacious courtyard, providing a delightful setting for guests to savor their meals.

Convenient Location
Located just opposite the Gateway Theatre of Shopping on Umhlanga Ridge, this ultramodern hotel is only 2 km away from the Indian Ocean beachfront. With attractions like Mangrove Swamps and Umhlanga Lagoon Nature Trail nearby, guests can easily explore the beauty of the area.

Experience luxury and convenience at the Royal Palm Gateway Hotel. Book your stay now for an unforgettable experience.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note guests are required to fill in a credit card authorization form, provide a copy of photo ID and a copy of the credit card within 48 hours of making a reservation. The credit card authorization must be filled in and returned to the Hotel. If guests decline to fill in a credit card authorization, a bank transfer or EFT is also acceptable within 48 hours of making a reservation. Please note, should you opt to pre-pay by credit card, the credit card produced on check in, must match the one used to guarantee the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent5177 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the spacious rooms.

Categories

Cleanliness8.2
Service9.2
Location9.2
Room Quality8.7
Amenities8.2
Value for Money8.7
Food and Beverage8.2
Overall Experience8.8

Select topics to read reviews

V
van der KolkzaZA
Verified booking
solo_traveller
Standard Room
Stayed in May 28, 2026

"Exceptional"

9.0

Convenient location. The room was very spacious and comfortable.

Liked everything

Helpful?
A
AlbertzaZA
Verified booking
solo_traveller
Standard Room
Stayed in May 28, 2026

"Exceptional"

10.0
Helpful?
I
IsharazaZA
Verified booking
couple
Standard Room
Stayed in May 28, 2026

"Good"

6.0

Spacious

The carpet is old and dark. The couch is also dark so it has overall a dark space. The space could do with with an upgrade especially the lounge area.

Helpful?
N
NhlapozaZA
Verified booking
solo_traveller
Standard Room
Stayed in May 28, 2026

"Very pleasant, looking forward to visiting again."

10.0

The facility was as shown in the pictures and it had everything we needed . It was also in a convenient location

Helpful?
I
itumelengzaZA
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Exceptional"

10.0
Helpful?
C
CelestezaZA
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Very Good"

7.0
Helpful?
C
ChainzaZA
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Exceptional"

9.0
Helpful?
N
NontobekozaZA
Verified booking
family_with_children
Standard Room
Stayed in May 26, 2026

"Comfortable"

8.0

We absolutely love staying at Royal Palm Hotel — it truly feels like a home away from home for my family. The rooms are spacious, comfortable, and perfect for a family stay. We especially love the convenient location opposite Gateway Mall and close to the beach. The atmosphere is peaceful, the staff are always welcoming, and the overall experience keeps us coming back every time we visit Umhlanga. We were also pleasantly surprised when our rooms were upgraded to a stunning 3-bedroom penthouse, which was absolutely awesome and made our stay even more special. Highly recommended for both family vacations.

What we didn’t like was the room service experience. Our order was incorrect, and we had to wait an hour just for a plate of chips. Unfortunately, it felt like the matter was not treated as a priority, which was disappointing.

Helpful?
Z
ZamazizizaZA
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"Excellent"

8.0

Cozy, comfortable and elegant

The view

Helpful?
G
GabrielzaZA
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Excellent"

8.0
Helpful?
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