Red Roof Inn & Suites Wilson

This property had horrible customer service. The front desk reps were rude, and short when speaking with guest. Limited supplies, i.e I was told I could only receive one wash cloth and one towel per person, my bedding had holes, and stains. I tried to turn them in for another set and was told there weren’t anymore. There were no additional pillows, cleaning service had to be requested between 9am-1pm, which we didn’t receive. I had to purchase my own cleaning supplies and clean the room daily myself. Bath tub was unleveled, there were cob webs on the stairs, and walls to the rooms. The poor quality of my stay negatively affected my vacation. I will NEVER stay at or recommend Red Roof Inn to anyone.

The room smelled the second I walked in. The bathroom smelled like urine and musty. There were yellow and grey stains on the bed sheets. The night manager tried to play it off as “hair dye” or “food stains” and “guaranteed the sheets were washed”. So ridiculous

The hotel itself wasn’t bad. It’s just not in the greatest locations but lots of wild cats which I loved maybe not someone else though. Not much around there

We were surprisingly pleased. Comfortable beds. nice service.

Stained sheets

Upon check-in the guy behind the counter was not very engaged and was on his cell phone. Was not informed that breakfast was not available. Kinda disappointed. However, the room was clean and comfortable.

What we like: Friendly staff, comfortable beds (mattresses), large comfortable rooms, clean, nice breakfast room. What don't we like? Maybe some details in the bathroom are not perfect, missing hangers:). To sum up: We highly recommend it.

I like how clean the floors tub and bedding was. Most places you go to now their not clean at all.