Big Chile Inn & Suites

The evening receptionist was rude as hell. Morning receptionist was nice.

Blonde lady on 05/02/25 3:33pm. Short and rude. Would not address my issue and handed me a receipt and told me to deal with it with Anthony on Monday. Will report to BBB and Expedia.

Expensive for what you get

Clean, great value.

Staying here is like going to see your grandma if your grandma was a great gardener and had a pond next to the pool. The staff is super friendly. The other guests are too. Sitting in the central courtyard, you're serenaded by bird songs and children's voices. The WiFi could be stronger, but that's what gets you into the central courtyard, so I was grateful for that too.

I have stayed at the Big Chili Inn before, 2012, but it has changed and not so much for the better. The neighborhood seems to have slipped, they DO NOT OFFER any breakfast, and the rooms seem almost sterile.

We never got to stay there because they weren’t there.

I got confused on how the room numbers are layed out. Took me a couple minutes to figure out where my odd numbered room was. I figured it out tho

No coffee

No coffee

Quiet room in back. Never got TV to work. We got back late after NMSU game and gates were closed to access back rooms. Was never informed at check in that we had to roll them back ourselves to let car in.