Quality Inn & Suites Houma

The cleanliness

The staff

The cleanliness

The staff

The manager showed up on her day off to try to remedy our bad experience and was able to get a night of our stay comped for our troubles.

The floors were filthy upon arrival and throughout our stay. It was clear there was a lack of employees. Upon arrival, the attendant was walking around in her socks without shoes and was wearing pajama pants with her Quality Inn shirt. We had to switch rooms 3 times over 2 hours for our party of 5 (2 adults, 3 children) to finally get rooms next to each other. The elevator had a sign on it asking no more than 2 people on it at a time due to it being unstable. I had my kids use the stairs and only used it for luggage. The bathmat for the bathroom floor was folded into a beautiful seashell, but when I picked it up, water was dripping from it like it had been used—we had only been there 5 mins. The sink was completely clogged, and when someone came out to unclog it, they left the dirty, rusted sink stopper on the counter. When I called to ask for a blanket for my son, I was told there were none. The breakfast was discontinued by 8:15 each morning when we were told food would be out until 10:00 am. The coffee maker had a sign on the side of it that said to touch the screen to stop when your cup was full, or it would overflow. My husband didn’t see the sign until coffee was spilling onto the floor. This was one of those stays we will be talking about for the rest of our lives—not for good reasons.

It was a great place to stay! We will be staying here again!

There was someone smoking one the floor we were staying on and we reported it and they had someone go up and check on it and spray to get the smell out of the hallway! So that was a plus!

Marijuana smell throughout and noisy.

Noisy