Homewood Suites by Hilton Omaha - Downtown

Breakfast was great, many selections. Location has very central and traffic was very minimal.

Shower doors wouldn’t stay closed, shampoo and body wash were empty

The area and location

More breakfast options for people who don’t eat pork.

The location for me was good I wanted to be close to Creighton University. The staff were cordial. It's a little bit away from downtown. The breakfast was a typical American hotel spread pancakes,waffles,yogurt,cereal,eggs. Full size frig and freezer

The room was somewhat worn. Hooks broken, carpet worn. I had the unfortunate dropping of my charger block and had to get it from under the bed. I would love for management to go look under some of the beds. My room was 701 go see what isn't cleaned under them. The bed felt like you were laying on three comforters on a mattress. We paid premium price for this room because it was graduation weekend. It definitely wasn't worth what we paid. The bathroom floor had not been cleaned well. I can overlook some things being a bit worn but the cleaning really sets the tone of how you feel when you stay somewhere!

The staff was overly amazing.

Everything was above standard.

Hotel is very convenient downtown. Parking was straightforward. Our guest room was very very nice. It seemed recently updated and was very clean. Lorenzo at the front desk was absolutely amazing. It’s a shame this only allows a review of up to 5 because I would give him a 10. He was very friendly, welcoming, kind and helpful. That was especially refreshing after a long day on the road. He also helped us round up supplies for a very early morning departure.

The staff was beyond nice and helpful!!

It was definitely old! Had a 2 bedroom suite. Queen room had mold in the AC unit, king room AC didn't work! Dishes were dirty from the last guest, a weird smell in the king bedroom! There was a lot that didn't make sense either. They gave us 3 bath towels for a 5 person stay, the couch was a two seater.. things like that.

The man who assisted us the evening we checked in was 100 percent perfect! I wish everyone was that nice and friendly. Unfortunately we had a room right next to the elevator and that kept us up all night. The bed was sloped not very comfortable. There was garbage under the sink on the kitchen area from who knows when. It was stinky. We just kept the door closed and checked out in the morning.