Swans Brewery, Pub & Hotel

De ruimte was fantastisch, de inrichting sfeervol

Het is jammer dat de inchecktijd niet aansluit op de ferrytijd; we moesten 4 uur wachten voordat we in onze kamer konden en daar was niets aan te doen.

From the girls on reception, the cleaner and pub staff everyone was so friendly and helpful. The room was spacious, the kitchette was handy We stayed in a hostel for a couple of nights up tbe road..... wish we knew about Swan's beforehand. Would of skip the hostel and came straight here. Amazing.

Not having the elevator working. However they did inform us, being 2 old girls who had had enough of lugging bags around, so we were able to pack a small bag and leave our big bags downstairs which worked a treat.

Very large spacious room within walking distance to the harbor, Chinatown and other sights in Victoria. Check in process was easy. The bed was very comfortable and everything in the bathroom worked properly. We didn't use the kitchen, but it looked like it was stocked well for someone to make a simple meal or snack.

Nothing! Everything was great!

Location

No working lift for the entire stay. Staff, on arrival staff were not accommodating. Via email I requested early check in, however this was not available. After a walk we return to the lobby and waited…. After 1.5 hours we asked for an update to find out our room had been ready all the time. This was totally disappointing as we were exhausted from international travel. The staff member did not care.

Everything

The elevator was broken.