Courtyard Wall at Monmouth Shores Corporate Park

Room was outdated and not in the best condition. Ex ripped curtains. Hotel lobby seemed fine and in good condition.

We didnt have a working bathroom in our room and we were told to use the one in the waiting area if we needed to. We asked to speak to manager and manager does not care. Also they had one person working the breakfast area when they should have known people were there for a big festival. The place was clean, staff except manager were friendly and attentive.

Front desk staff went the extra mile to satisfy the customer. Maintenance seemed to have trouble figuring out how to fix a noisy toilet flush valve.

Never stayed at a Courtyard before. We were happy with this one. No issues with the rooms or service. Would stay again when in the area..

No breakfast included and I have come to expect. I really only had breakfast one morning anyway and kept with a low carb protein bar anyway. The internet is terrible. It was so bad, I decide to pay them the $6 a night (ridiculous, but that is Marriot's are). I worked on my computer for over an hour and could not get the log-on to their service to come back up to allow me to select it. Their free internet is not good enough to do consistent streaming, which is how I watch all of my TV. It is just there enough to encourage you to buy it at $6 per night. In this day and age of high speed internet, just about everywhere, this Marriot policy is so 20th century. Also, no Level 2 and 3 Charging Stations? Again, so early 20s.

This hotel and its manager were the absolute worst. I have been a gold Marriott member for years and have NEVER experienced a Marriott Courtyard like this one! It was pricey and run down to say the least. I was told by the staff that TVS in all rooms were not working properly and they were aware of the problem and working on it. Could not watch my favorite channels because they did not link up with the guide and were not available. Staff had the audacity to tell me the only thing they could suggest is that I watch TV in the public lobby which worked! Hallway carpets were dirty and stained terribly, wallpaper discolored and coming off the wall in bathroom, rugs in room not vaccumed, white towels worn and not a bright white, minimal water pressure which was cool in temperature, minimal amenities in the room, pillows offered NO SUPPORT, and heat was not working properly — had to sleep in a heavy sweater. The manager did NOTHING to try and turn the ship around and make my stay somewhat enjoyable. I ended up sleeping in the uncomfortable room chair and going to bed early since I could not watch my favorite TV channels. I called Marriott Bonvoy and complained for the greater good so hopefully they will do something. STAY AWAY! There are so many great hotels out there that make it their mission to give their customers a great experience and take care of them. Not this place! I will think long and hard the next time I stay at a Marriott Courtyard, or any Marriott property.

Young lady at the check in desk was very helpful. We requested extra blankets and she got them for us right away. Had a ready smile.

Stayed 1 night

The whole place was very nice, friendly and knowledgeable staff. Everyone went above and beyond to make our stay wonderful, I’ll stay there again anytime I’m in the area.

Lovely staff and nice hotel. Just missing lotion