Hilton Garden Inn Clarksburg

Easy to book. Convenient.

Pricing seemed expensive. Comparable to other hotels but not really worth what we paid.

Everything was excellent!! Would definitely stay there again!!

Everything

N/a

Very clean

No pool

Waitress in restaurant

No breakfast. Tub stopped up and the water was sooo hot!!!

The room and bathroom was a nice larger size than normal hotel rooms. The lobby was pleasant....furniture, lay out. The bathroom was very clean.

1. The tiny book lights mounted on the headboard area were really not helpful when wanting to see anything. For older eyes like mine it made seeing a struggle. 2. There are no plugs on the outside areas of the beds. You have to be sleeping next to the lamp to plug in a charger and charge your phone. I needed to charge my phone and keep the phone close to me as I was traveling with adult children who were staying elsewhere. You really need more outlets. 3. When we checked in we were invited to come down in the morning for breakfast. We tried to access the bar Saturday evening and told that the bartender closed up early and went home. 4. I woke at 530 am which never happens. I was so excited to have breakfast. When I made the reservation I was under the impression that breakfast came with the room. It made a decision on where we stayed. We like a casual breakfast. I went downstairs and saw that there was no breakfast being served. I approached the woman sitting in the office behind her desk and asked if breakfast was being served. She let out a cackle and said "Honey it's a holiday. No one is making breakfast for you" I advised her that we were told there would be breakfast when we checked in. She went on to restate her point and she seemed annoyed and incredulous, like I was stupid and I was a bother. I feel like she was scolding me. I went on further to say that there was no mention online during the reservation. She said "Well there are signs all over the place. You should have been looking." I felt that she was sarcastic and inappropriate. I felt stupid at the moment for bothering her. We have family in Stone wood and it was easier for us to stay somewhere because our family is getting older and has limited space. This was the first time in this hotel. I was really disappointed. I am not a "Karen" and I usually do not get upset about things like this.