The Westin Virginia Beach Town Center

Loved the convince of being able to walk to different places.

Not enough wash cloths and soap in room 621

Bed was comfortable. Location very walkable to different venues to eat, bars.

Some of the furnishingsneed to be updated.

Very pretty and location was great.

Bathtub and shower were small. The tub curves and is a little uncomfortable to stand in.

Location in town centre was good

Room soundproofing was poor, cleanliness was not up to standard for a 4-star accomodation, room allocation was poor even though I requested for high floor and quiet room, no staff to bring luggage and guide us up to the rooms (essentially non-existent service other than the reception), no provisions provided in the rooms even though it is a 4-star accomodation, not value for money for USD $500 per night, bottled water was not topped up after daily room cleaning

I stayed there and the comforter on the bed had lint balls all over it. The lint balls were on both beds. It was clear that it was not inspected by a housekeeping manager! My friend said he was itching the next morning, and I reminded him how the comforter was. We bought it to the manager’s attention, and she accepted fault after looking at the picture however, offered she a $25 discount which is not even tax on those expensive rooms or an upgrade if we stayed again! There was no apology from the manager, but it was from the young lady at the service desk. We got treated with a Red roof experience but, a Westins price.

It was at town center and my room was clean. Front desk was very helpful.

The pool was not heated very well. My kids did not stay in very long. There was another guest who told us they contacted front desk and someone was supposed to fix it. We didn’t go back to check.