Red Roof Inn PLUS+ Poughkeepsie

When we arrived the outside and parking lot had old, broken outdoor furniture and trash in parking lot. There were many people standing around and hanging out in cars. It appeared very unkempt and unsafe. When we went into lobby there were 2 to 3 people who were administering a migrant program. The man who was to check us in was behind a glass partition area in the corner. It appeared that having guests at the hotel was a secondary business in the building. My husband and I felt the situation looked too unsafe to stay the night and left. I have used Hotels.com and have stayed at Red Roof Inn, multiple times. It is clear after this experience that the quality controls for selecting hotels is not in place. I will not use your services again

Super clean, comfortable. Staff accommodated our unavoidable late check-in. Excellent customer care

Roaches were in my room

Never stayed, walked in so called lobby was a lady checking in migrants and I don’t have a problem with housing the migrants.How ever the security guard sitting in his chair falling a sleep was not comforting and it was filthy. Don’t know why but but checked in to see room. Opened door to 102 to see cockroaches scattering everywhere. The floors are all buckled. Closed the door and never went in. This hotel is horrible.

Always my go to

Cold drinks go fast, bring something to drink with you

The Red Roof Plus Inn is either homeless or DSS housing split with some Motel rooms. Guards at the front door with, what I would guess is, a DSS social worker. Other guards in the hallways. This is not a motel anymore

I needed a place to get some much needed rest and a hot shower. I was thankful that they allowed me to bring my dog in this emergency situation. I was without air electricity in my new apartment and it wouldn't be turned on 'till the following day. However, I was a little uncomfortable with the young people loidering in the parking lot smoking something. Also there was trash bins overflowing on the side of the building and trash thrown all over the parking area.

The hallways smelled soo bad made me nauseous. Had to get a new key was locked out on second night. Also the door did not full close on its own had to pull close. Saw a huge roach like bug crawling behind tv stand. Very out dated for a PLUS+. Outside the hotel the smell of garbage was also so bad, probably cause there dumper area looked like it was right by the main entrance, talk about bad location. WAY too expensive for the quality of stay was not worth it, ive stayed and cheaper ones before and they were updated. But the smells were just unbareable.

Nothing was clean bed had random hairs in my bed had roaches and insects inside glad it was only 2 nights.