Extended Stay America Suites - Denver - Westminster

We went there to get away one night used to stay there 5 months ago to our surprise the hotel has been completely redone. Sure things were out dated before but with the wonder staff you wanted to come all the time they make you feel at home. Now all rooms redone big screen TV new lighting bath tub flooring wow great work! I recommend this place to anyone who wants to feel at home treated like your more than just a guest. Plus everything new even the bed. Only thing not new is the price. Price is still the same. I didn't want to leave

Horrible

Never made reservation to check in so Cammy really rate. Staff won't answer phone number clearly online or phone number for expedia don't have right number for hotel.

My room could have been cleaned better most definitely, but wasn't too bad. Front desk staff were all helpful and friendly. Nice place to stay when away from home. Will return!

Traveling as a woman on my own, I didn’t feel comfortable as I pulled up to the hotel as many people were hanging out around the parking lot and staring at me. When I went to check in, I was told that I did not have a reservation at that hotel. I said that I did and showed the man at the front desk my hotels.com booking confirmation and he said he couldn’t use that information. I tried to find the reservation number for the hotel in an e-mail that hotels.com sent me but I didn’t have good service in the building and I asked if I could use the hotel’s wifi but the man at the front desk told me wifi was only in the rooms. He asked me if I was at the correct hotel and slowly said the name of the hotel to me and I said yes I was at the right hotel on the correct date. He eventually looked down at his desk and found that I had already been checked in my another member of the staff. As I was signing paperwork for check in, I noticed they didn’t have my correct last name on the paperwork. I let the front desk agent know and he said I must have made a mistake when entering in my name on the booking and I said I had not (which was also later confirmed by hotels.com that I had not). He told me I needed to contact Expedia or whoever I had made the booking through to correct it. As I went up to my room I could hear dogs barking and felt uneasy in the elevator and hallway. The room did not look like the pictures on this site, the room was very dated and there was liquid on the floor.

Yhe property was dated the beds old and the counters pealing. It was mostly clean but just felt ran down

No extended stay amenities, no housekeeping even the lobby and hallways, dog fights in the hall. Comfy bed but should only warrant 1/2 price.

Dirty room upon arrival, and fhe staff was very rude amd unfriendly right from the start. Which caused problems through my stay and it made the experience almost uncomfortable in a sense

The staff are the best.

That there wasn’t a cappuccino machine in the lobby.