The Residence Suites - Adults Only

The hotel is at best a 2 star. Food selection for all inclusive isn’t the best. Your standard continental breakfast and that’s about it. The room is the bare minimum. The lift needs maintenance desperately.

Cet hôtel, à taille humaine, est calme et par conséquent la piscine est un moment agréable lors duquel la détente est possible. Le personnel est sympathique. Les chambres sont propres. Le Wi-Fi fonctionne parfaitement bien. Très bon rapport qualité-prix.

It was a quiet hotel, I had a relaxing time

The staff are the ones who make this place work, always friendly, helpful & smiling. Nothing is too much trouble. We stayed in a second floor room with separate bedroom & kitchen area. Nice balcony. Lovely comfy bed, slept very well. The whole place is very clean. Has a nice pool with the usual loungers & bar. Air conditioning worked well in the room. Maid service (lovely ladies) every day if needed. Food is good, not a huge choice but I find that better, less wastage also you have the option to eat out locally, lots of cafe & restaurants to suit every budget. There are three hotel cats but they generally ignore everyone, good for pest control I find. The only thing that lets this hotel down a bit is the actual building, I am used to the different building standards in various countries but do feel the Forum group could do with investing here, having everything else excellent is damaged by the state of the building, a decent revamp by owners & this would be an absolute haven. Again the staff are the best.

Bed bugs ate us alive and cost us a fortune in anti histamines and creams and completely ruined the first week. Cleaners never changed the sheets for the entire trip We had to buy our own toilet paper. Hotel is denying a refund Avoid this place!

Anbefaler på det sterkeste å ikke booke dere inn på dette hotellet. Planløsningen var veldg rar. Stikkontakter som satt løst. Heis som knappene ikke fungerte. Maten var så utrolig dårlig at vi spiste kun 1 gang på hotellet og det var frokost. Alt var tørt og halvveis stekt... Og når man har nøkkelkort er det veldig fint hvis de fungerer, vi måtte ned i resesjonen 4 ganger på 2 døgn... Hadde bestilt 6 netter overnatting, men etter natt 2 sjekket vi ut og fant et mye bedre hotell og etter det var ferien reddet

Non corrispondeva totalmente alle foto e descrizione sia del sito dell' Hotel sia del sito EXPEDIA. Hotel grande, ma fatiscente e molto trasandato con arredi vecchi e molto datati e muri scrostati,gestito da 6/7 persone Max, addirittura la direttrice si fonava i capelli alla mattina davanti alla Hall della reception.Noi eravamo in viaggio di nozze quindi l' abbiamo scelta perché in teoria era un 4 stelle...bhe a nostro giudizio forse arrivava a 2 stelle...avevamo scelto una suite,una volta entrati subito ci siamo resi conto che era sporca e non corrispondeva a quella prenotata,ci hanno cambiato subito stanza che si era più grossa ma altrettanto sporca, l'abbiamo accettata ma siamo scesi al negozio a comprare tutti i prodotti per pulizia e ce la siamo pulita tutta noi 2 ( vasca,doccia,lavandini e water). Buffet non all' altezza della formula ALL INCLUSIVE da noi scelta,per 8 giorni abbiamo mangiato sempre le stesse cose perché quello c'era da mangiare...pochissima scelta sia a colazione (Brioches non ne abbiamo mai viste) sia a pranzo e sia a cena,la qualità era mediocre e quindi non da 4 stelle...eravamo al mare e non abbiamo mai mangiato pesce...siamo sicuri che EXPEDIA possa controllare meglio le strutture perché non è un bel biglietto da visita per loro e ci perdono di credibilità!!!!

Over all we had a lovely holiday at the Residence. The staff were very friendly and helpful, and the facilities were very good. It would have been nice to have had some entertainment on some of the evenings, but there was also lots happening in the area just a short walk away.

This hotel was awful. The bath had no plug, OK, so a shower it is, no hot water, running the water to see if would get hot resulted in a flooded bathroom !! Complained to reception on Friday morning, who said they would notify maintenance, on return later, NOTHING DONE. Was told Guest Services person would be advised and to check again on Saturday morning re. room change. Lift out of order, no sign, just not working ! Complained again Saturday morning, no other room available - still no hot water. Advised maintenance had been told. Said I was not prepared to stay 3rd night and said I did not expect to pay for 3rd night, disdainful response -'talk to your booking agent'. Hotels.com website did say not refundable if booking changed, however standard of hotel was simply unacceptable, the 'change' (cancellation of 3rd night) was by necessity not choice. It will be interesting to see what response is regarding a refund !

So so