Residence Inn Phoenix North Happy Valley

It was clean and staff was nice, breakfast was a little slim but still good

The blankets were so dry and stiff

The location

Nothing

Everything is good

None

Love the location . Close to restaurants , shopping &freeways.

The fitness room temperature was set at 75’, too hot for workouts . Get fans! The room was supposed to be “refreshed “ after our second night so we left all our used towels on the bathroom floor to be replaced as indicated . They were never removed , trash was not emptied but clean bath towels were placed on the shelves . No fresh hand lotion or make-up remover or hand soap. Oh, and trash truck woke us up at 5:00a.m.

One of the best breakfasts at a hotel, ever. When most are going cheap by offering only sausage, which I can't eat, this property provides crispy bacon and perfectly cooked scrambled eggs daily, with friendly attentive staff ensuring the area is clean and stocked. Fresh fruit, yogurt, boiled eggs, potatoes, oatmeal, waffles, juice, coffee and milk round out a great breakfast that doesn't taste overly seasoned and processed like another chain south of here. The lobby, dining area, elevator and guest room and bathroom were clean, so no complaints there. HVAC, hot water, fridge and microwave worked great, but I couldn't open the dishwasher packet to wash dishes so had to hand wash with the provided Dawn what I used. You might want to consider pre-washing anything you plan to use. And bring scissors to open the dishwasher packet to help out the next person; it's not clear if that's the responsibility of housekeeping or not. The halls were another story. I checked in on Thursday evening and saw a bag of someone's fast food trash outside their door that was still there until I checked out Sunday. Inconsiderate of the guest, but shame on hotel staff for not taking it away; it was getting more gross each day. One unusual thing for a Residence Inn was the tiny bedroom in the King suite. The end of the bed is approximately a foot from the dresser/tv stand, which I, at 145 lbs, barely cleared as I walked by to open the curtains. A huskier person would find it difficult to access the other side of the bed. I've been at other Residence Inn's with the same configuration, yet had feet between the dresser and the bed, so this was odd. Finally, I was put on the third floor facing north with a view of the roof and the top of the entrance, smack in the middle of two wings. Unappealing view lacking sunlight. A higher floor might have mitigated that, but since I was out and about most of the time, it wasn't too bad. Had I been there for a week, I would have requested a room change. Overall, a good, quiet Residence Inn that seems well managed with just a few minor things that shouldn't stop one from staying here. The parking lot was large, clean, well lit and felt very safe after sunset, which is an important factor for us.

Staff was professional with a personal flair!

Nothing

Great breakfast every morning. The kitchen setup in our room was ideal, appreciate a full sized fridge.

Great place to stay! Lots to do around the area

Very clean, awesome staff