Extended Stay America Suites - Chicago - Midway

I love the location of the hotel. It's close to where my family is located so no problems there.

The hotel is very dated. It needs a serious makeover. The furniture, appliances and floors in the hotel were very old and needed replaced. I was scartto use the microwave, thought it would catch fire. The chairs in the room were broken and busting out the seems. The dresser drawers were off track . The stove wasn't working, had to call maintenance to fix it. The telephone was very disgusting and gross.The carpet was really dirty. There was a light that didn't have a switch so maintenance had to fix it. The headboard was scratched up, along with the chair in the room. The bathroom counter was cracked and had mold underneath. I told the receptionist, she wanted to switch us to a different room but apparently they were booked and had no rooms left. She did refund us back for one of the days of our stay. I took pictures and showed the receptionist. The halls also smelled like smoke.

Nothing. I cancelled my reservation

Everything

Location

Original not available had to accept a different room size

Muy bien

Muchos olores

Didn't have breakfast location was great

The wore out smell of the hall

Nothing really

Clean better and updated the rooms