Courtyard Minneapolis Maple Grove Arbor Lakes

Good location. Great staff. Comfortable beds.

Smells like chlorine when you walk in … over whelming … seriously. Other guest were loud and obnoxious.

Not a bad place to stay. Plenty of options for food in the area. Front desk staff lacked friendliness. For both check-in and check-out. The woman working the evening shift when we checked in showed zero ability to be personable with customers. The morning woman wasn’t much better. Acted like she couldn’t wait to get us checked out, almost like we were a burden. Ironically, the morning woman is the front desk manager. You’d think the customer service would have been better…especially for the prices they charge. The staff that handles hospitality were far more friendly than the staff at the front desk. 1 out of 10 chances I return to this specific location. Next time I’m in the Maple Grove area, I will stay with a competitor.

:)

Staff very nice, helpful. Close to shopping and restaurants

This place is me and my wife’s favorite hotel ever! We always stay on New Year’s Eve. We love the outside hot tub in the cold winter air!

Room was very clean, but seemed to collect dust immediately almost as if no one had been in it for a while. Or their air filter needs changing. Entrance/exiting out of hotel is very difficult to figure out and street is very busy with constant traffic. Very friendly bartender Saturday night!!

Loved the outdoor hot tub

The breakfast situation

Awesome hotel. Friendly staff, clean lobby and rooms, and the outdoor hot tub is our favorite feature