Comfort Suites Goodyear-West Phoenix

I thought the breakfast was fine. The lady working in that area was very nice and accommodating. Easy access to a room and elevator. The room is comfy. Bathroom was nice and clean. We had an issue with the thermostat, called down to the office, and somebody was up to fix it in no time.

Can’t really think of anything.

Hats off to the staff!! We stayed 4 nights and had 1 minor communication issue and Bonnie and her staff were on it instantly. The hotel location is close to everything and very convenient. The room was great, breakfast was great,what else can I say. It is a great place to stay and will return!!

Check out time was at 11, but the cleaning people were knocking at my door and tried to open it at nine and woke me up

It’s in a convenient location

This is the second handicap room we have stayed in a 6 week period and the safety bars in the shower were not connected to the dang wall. I notified the staff on our previous stay and nothing was done. Someone is going to get injured. The door frame to the room was also falling off. I didn’t take pictures, but I do take video.

The staff was polite The room was clean The food was good (everything clean and orderly) Everyone here treated each other like family The hotel is located well far enough off the road yet close enough for easy access I would stay here again and recommend it to others

Location

3rd time staying here over our Christmas holiday. Got a handicap room again(didn’t request, but appreciated) and once again, the shower bar came out of the wall. The door jam was separating from the door, the place is falling apart. Initially we told maintenance on our Thanksgiving stay about the issues. Guess safety isn’t a priority. We won’t be coming back even though it’s a great location for family.