Four Points by Sheraton Memphis Southwind

I enjoyed my stay at this hotel. It was conveniently close to my family, the staff I encountered were personable and helpful, the facility was clean, and it was quiet enough for me to get a good night’s sleep. The check-in and check-out process was smooth and efficient. The room was comfortable and well maintained. I would definitely consider staying here again in the future.

N/a

Closed to highway, but it is quiet. Never heard a car noise. Unprofessional and non-energetic-at-all staffs. Breakfast hour incorrect. Marriott website indicate the breakfast is until 10 am, I went down at 9:40 am, being told the breakfast ends at 9:30am. Breakfast is 5 dollar addition when booking the stay, but check-in staff said there is no buffet, so I don't know how they are going to offer the 5 dollar breakfast-for-two.. Room equiments are pending repair (see attached photos). Bedding looks clean without visible stains. Buy bathtub has urine smell. This indicate management does not care about the hotel or the guest at all (otehrwise they would have spent a few dollars to fix those broken parts. ) Lobby looks renovated, but room is still old. Stay here only for a night sleep during road trip. Does not worth it. I don't think one should stay at a hotel where the management does not care about their guests. Therefore, I personally will not stay here again.

Very friendly nice and professional

There was nothing I didn’t like about the property except I tried to get breakfast at 9:15 am on a Sunday morning and she stated that they stopped at 9 on sundays but someone else mentioned that wasn’t true

Great staff

The staff was welcoming

The mold on the furniture and the sink was clogged

Staff was very nice. Room was clean.

Expensive breakfast with only one option.