Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG

It was a pleasant and comfortable stay.

This was our 4 visit Room clean and quiet

Staff very nice and hotel clean

Clean rooms and had a great breakfast.

We loved how clean the rooms were specially the bathroom. The bed was very comfy and the pillows were just right not too soft nor hard. The complimentary breakfast was pretty good. The coffee was excellent and the other offerings were good but the juices tasted almost like water with color, too watered down. The main issue we have was we can hear the loud footsteps from the room above, other that it was a pretty good stay.

The youngin

Did not like having to have room key change again. They wouldn't work from one day to the next I

I really liked the first room we stayed in on the first floor rather than the one during our second stay on the third as it is a little outdated and needs fixing plus the first room was larger and cleaner except again for the hair I found on the bed the first time. The staff at Reception and at the breakfast area has always been wonderful and friendly as well as the breakfast was great!

Breakfast options were good, especially for families traveling. Staff at front desk and housekeeping very helpful.

D