Holiday Inn Express & Suites Columbus at Northlake by IHG

Overall mediocre hotel. However the beds… hard to find a good bed in a hotel spent almost three times as much the night before and got an immaculate room but the bed was the same cardboard bed as most. The beds here are awesome. The room, overall shows why I paid less. A bit dated and a little bit of rough shape (not dirty just about ready for a revamp. Location and price is hard to beat.

Toilet seat loose, the snap floor is separating in the room; whoever painted never learned how to do straight lines. But the beds make up for it.

Staff were very welcoming and helpful!

Clean…comfortable…attentive staff…breakfast.

Noisy units…low water pressure.

Breakfast was pretty common for hotel stays, but area was clean and well stocked.

Above average. If in the Columbus area again I would choose to stay there again.

The location was a little tricky to me...getting in was easy enough, getting out was harder as the road was very busy and there was not a traffic light to help. The hotel is clean, the desk staff were friendly and professional, we got our requested handicap room. The bed was nice, towels very nice and the roll in shower was plus. We liked the complimentary toiletries. The breakfast was great! There was a great variety of choices. If in the area again, we would choose to stay here.

The hotel is nice...nothing comes to mind that we did not like

Cleanliness and location

Elevators were a bit noisy

It was ok

The staff. Came in at 12:30AM from working all day and the lady working the desk had an immediate attitude. Told me no smoking in the rooms. I told her obviously? I was only there needing some sleep. Who even does that? Then threatened me saying she’d love to charge me $250 for it. As if she was assuming I was going to. Odd behavior and unprofessional. Will not be coming back.