Holiday Inn Express Forsyth by IHG

Looked old and worn. Broken lav knob. Breakfast very good.

Staff was so very accommodating. We traveled 14 hours by car and about 2 1/2 hours prior to arriving, I made the reservation on hotels.com. Not sure if I inadvertently tried wrong date or you can’t make reservations for same date but I didn’t verify before accepting non refundable rate. I called hotel directly and they told me they thought they could change it. When I arrived I was told they had made a mistake and they could change it but they would let us stay without payment as they get payment the next night from hotels .com. . I offered to pay and they they could reimburse me later. Very impressed with all the work that Amelia at front desk and (perhaps her manager) did to work with me. They never once made me feel like I was putting them out for my own mistake. Highly recommend for customer service. My only minor complaint was the beds were too firm for my liking but I would still stay again knowing how much their staff values their customers

i felt save and very convenient for me,

room was clean but musty smell. A/C had a loud hum. no hot water in bathroom sink and brown rusty water from tub/shower. had to run a couple of minutes to clear then switched to shower but no water would come out. breakfast had a good selection.

There weren’t any coffee for breakfast. The front desk person complained that he doesn’t get paid enough to handle the breakfast area when the attendant is doing something else. When I went to turn my keys in he didn’t come out of the back area to check and another person also just left his card on the desk.

Wonderful hotel! Clean and the bed and pillows were super comfortable.

Convenient

Good, clean, and quiet

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The room was clean, quiet, and spacious. My only complaint was the breakfast. The food was very dry and the coffee and orange juice were both bitter.