Holiday Inn Manassas - Battlefield by IHG

Everything

Nothing

THE STAFF!!! They were absolutely amazing! Especially the 2 young ladies working 3-11PM shift. Both of them were beyond kind and welcoming. Made me feel like I was part of something special. I am from that area originally, but currently live on the Coast of Mississippi, where I constantly am greeted by astounding Southern hospitality. I knew immediately the young lady who checked me in was NOT from Northern Virginia. So I asked where she was from, lo and behold she too is from the Coast of Mississippi! Just absolutely kind and warm! I was blown away! The room!! It was HUGE & CLEAN! As was the rest of the hotel!

The elevators… the is ZERO air flow making them hot stuffy and with a slight odor. And the lighting in the bathroom of my hotel room. Although modern, it was not efficient in lighting up the room.

Rooms were nice. Bathroom was a decent size.

There is a $100 fee that you pay and is given back when you check out if there are no issues. I received a second charge on my card that I used for the deposit, not the card I prepaid with, At 1:30 AM. I did not give consent for this charge and why was my card on file for them to do this. When I questioned this charge, I never got a reason as to what it was for and why it was charged. I did receive all of it back after check out but if I hadn’t noticed the second charge, it makes me wonder if I would have gotten it back.

The room was spacious and clean overall. Front desk staff were friendly and helpful. Noon checkout was great as well.

The indoor pool was FREEZING COLD! I wish it was noted somewhere that it wasn't heated. My kids were looking forward to playing in the pool, but we could barely walk down the steps before we realized it was an easy 40 degree water. The day of our check-out, which was at noon I went down the hall with a few bags around 10:30. I was just taking a load to the car. The housekeeper that was on my floor caught me at the elevator asking if I was ready to leave. I told her no amd continued on my way. Once we were ready to leave the room, which was around 11, the same housekeeper caught us as soon as we opened the door and once again asked if we were leaving yet. Maybe this lady had plans after work, but it was kind of rude and annoying to be hassled about leaving when it was a full hour before check out. I did inform the front desk person as we were leaving of the incident (s) and told her that it left me feeling very rushed.

This facility does not offer complimentry breakfast not even a bottle of water.

Must offer complimentry breakfast and bottle of water.

spacious room, very good value for money. Not far from Dulles Airport

somehow noisy, close to highway