Warwick Le Crystal - Montréal

Great location in downtown montreal with easy access to all areas and rooms were spacious. Valet and concierge great.

Cleaning staff came into room at 4pm to clean on 2 consecutive days. We were just back from excursions, so not ideal. When leaving, reception didn't ask for feedback, just settled bill and thanks.

The room was large, with a high ceiling, with a very comfortable king bed. Bathroom was large, with his and her sinks, a rainforest shower and a separate tub. The pool and sauna on the top (12th) floor was nice, although the outdoor hottub was not operational when we were there (I think it has been under renovation for quite a while), but that didn't bother us. Staff that we dealt with were friendly and professional.

It would have been nice for the room to have had a second chair to sit in (besides the small office chair). Overnight parking at $59 per night is steep. We used an app to find parking in a local office building for less than a third of that.

Location

Anything in special, but without charm

Top! Tutto perfetto…

Le présence du spa et du jacuzzi sur la terrasse . L’accueil professionnel , et la qualité des installations.

Location, big rooms ideal for families

Some issues with toilet

Our experience at the Warwick Le Crystal Montreal was excellent from start to finish. The entire team was wonderful to work with, and the hotel itself was lovely, very well maintained, and created a great atmosphere for our meeting. From the contracting stage onward, the process was smooth and straightforward. Jean was great to work with and really understood our budget constraints while still helping us secure a very good rate for our group. Maelle, our meeting coordinator, was extremely responsive both before the meeting and on-site. She was always available to answer questions, helped accommodate our package deliveries, and made the planning process much easier. On-site execution was equally strong. The hotel was very accommodating in allowing us early access to the meeting room for setup, which made a huge difference for our team. The room sets and A/V were handled very well throughout the program. Maxime in particular was outstanding. He stayed on top of every detail each day, making sure the room was properly set each morning, refreshed during breaks, and that breakfast and lunch were ready on time. He was always available whenever we needed immediate assistance and was incredibly attentive throughout the meeting. Most importantly, our attendees were very pleased with both the meeting experience and their guest rooms. Overall, the meeting was a great success, and the Warwick Le Crystal team played a major role in that. We would absolutely consider returning for a future event.