Hilton Garden Inn Roanoke Rapids

Room was clean and the bed comfortable.

Phone was broken - background Niobe when using it and the message light was blocking - had to disconnect it. The smoke alarm also blocked every fifteen seconds which in a dark room is annoying.

Close to highway

Fire alarm went off … could not find the stairwell.. poorly marked.. Very dangerous

The beds and pillows were very comfortable! The staff went above and beyond to accommodate us.

Everything was perfect.

I loved everything! I was very tired and faced a room clean and comfortable made the difference in my trip. Thank you!

LOVELY place, very quiet room (great insulation!) and campus (my room overlooked a quiet road and a pretty field and woods beyond it), safe-feeling area, comfortable bed, nice young lady at the front desk. Didn’t try the breakfast because at 4:00AM a very bright, red, flashing message light started blinking on the phone next to the bed - bright and obnoxious enough to awaken me from a delicious dead sleep. So I pushed the message button. Young man at the front desk, after hearing why I was calling, said, “Might be an error.” I thanked him for the information, figured he’d turn it off and I tried to go back to sleep. Fire-engine-worthy light still lighting up my room and reflecting off the metal bedside lamp surfaces two-beat at 1-second intervals. Called again to ask him to cancel it. “Um, I’m not really familiar with it.” No apology, and no accountability. Just an “it’s someone else’s problem” kind of response. I wasn’t in the frame of mind or state of awareness to try to figure it out or look for how to unplug it, so I put a washcloth over it, but the light was so bright it was still not a solution, even doubled up through the cloth. (I have nerve damage in one eye - any kind of light - especially flashing, can be very problematic.) If I’m going to be watching red lights flashing in my eyes they might as well be brake lights. So I gave up, got up, and left. A real shame, because otherwise it would have been a perfect stay.

This location and ability to bring animals is perfect for our needs