Muang Samui Spa Resort

Staff very friendly & helpful, good that you could also use its sister hotel facilities in another location on the Island.

We thoroughly enjoyed our stay at Muang Samui. The location is perfect - right on the beach, with easy access to restaurants and bars. The staff can't do enough to help and they make staying there a real pleasure. The pool is good and the setting of the hotel is beautiful - the staff work hard to make the gardens a tranquil place and a pleasure to walk through. The room is very clean and absolutely huge, especially the bathroom! 4 free bottles of drinking water per day was also appreciated. The maid service was brilliant each day. Breakfast is fantastic - there's so much choice, everything is so fresh, even freshly baked croissants, bread etc all with a beautiful view of the beach. The airport is less than 10 minutes away which is convenient, but of course does mean planes fly directly over the hotel - you can't really hear them in the rooms though so it doesn't really matter and of course is probably the same for all hotels in this area. We had a few minor complaints; personally, I would also prefer that the hotel didn't promote animal shows such as circuses and buffalo fighting in the guidance in the room - it would be better to promote the local ethical elephant sanctuary. The air con fan in the room was very noisy and not quite cold enough. Our room was also very close to some building work which meant sitting out on the patio in an afternoon was noisy. However, overall these things didn't affect our stay too much and we would definitely recommend the hotel to others.

Excellent property. Friendly staff, located right on the beach. Very nice atmosphere. Would stay here again!

We stayed 5 nights over New Year's 2018/2019 and really enjoyed the resort. Nice place with large rooms and a decent beach and excellent service. My wife thought the resort seemed a little old, but I felt it was intended to be a little rustic with modern amenities. The New Year gala dinner was expansive, but way too expensive. Avoid. The spa is expensive but very nice. Breakfast is very good. We never ate lunch or dinner at the resort because there are so many good restaurants nearby. Wifi is reliable.

Excellent boutique hotel both on the beach and city center

Hotel location is good, 10-15 mins walk to Central Festival Mall. There are many restaurants and convenience stores nearby. Room is big and nice but cleanliness need to be improved. Bed is very comfortable. Overall is a pleasant stay.

Excellent

Room was huge with a lovely large outdoor terrace with a spa bath. The staff were all very helpful and friendly. Hotel is quite small with only 53 rooms making the service very personal.

2 nights 1 word. SUPERB

Had a five night stay at Muang Samui. Hotel is in a prime spot on Chaweng beach and rooms are very comfortable with a traditional Thai decor and fit out. Staff are very friendly ( Guest Relations Manager Norbert is very good) but there is generally a poor ability to speak or understand English - perhaps this is not a major issue for most guests who seem to be German or Israeli. In the context of hotels in South East Asia which generally struggle to produce a good English/Australian/New Zealand style of breakfast ,the buffet breakfast at Muang Samui is very good. However our experience with lunch and dinner (Thai food for dinner) was most disappointing in terms of food quality and speed of service and as a result we ate from thereon at other hotels along the beach. Nice shaded pool and beach access is easy.