La Mada Hotel

Management responded to suggestions

I liked the ambience the last time I was there. The area is quiet and serene just right for a getting away.

Their outdoor space needs a revamp otherwise all was good

This place is a hidden gem in Nairobi. The location is so beautiful and well looked after, you can sit by the pool enjoy a drink whilst witnessing some beautiful wildlife with monkeys jumping around in the trees, the monkeys do stay away from guests which is great so you can enjoy meals outside. The staff could not be any more friendly and helpful, we had a fabulous time and would highly recommend. The hotel restaurant is amazing and serves freshly made food to a great standard. It really did exceed our expectations and we will back.

La Mada is a hidden gem off the beaten track. They have a lot of beautiful nature surrounding the hotel, an oasis in Nairobi. The pool is beautiful and surrounded by gorgeous plants. They have extensive gardens. I loved staying here because I love nature and the outdoors so much. The staff are wonderful and kind. The beds are also comfortable.

The location is a little hidden, but it can be nice if you're trying to get away from the city. Sometimes small things like the doorknob turning or the toilet flushing don't work as well as they should, but the staff is wonderful, if you have an issue just ask for help, they are very quick and friendly to respond.

The environment was serene and staff members were good

No option for provision of an iron and the refridgerator was not functioning. Wifi signal was very poor.