Holiday Inn & Suites College Station-Aggieland by IHG

The entrance and staff were very nice.

Breakfast needed to be ordered and that was not convenient move for us Friday morning. The buffet worked better on Sat.

Our first room on the 5th floor was awful. The shower curtain barely covered the entire shower. It was so torn, ratted and old that it was barely hanging on by a thread, literally. Also, my wife were setting up the pull out couch for one of our kids and as we pull the mattress out and unfold it, we find food crumbs all over the mattress cover, food stains etc. This is absolutely unsanitary and appalling. The housecleaning team clearly just “let it go” which is very sad and poor. We were switched to a different room and given two free snack vouchers. However the following day my kids wanted to go swimming in the indoor pool. Never in my life would I allow them to swim in a pool that is Green and clearly has not been maintained or properly cleaned. The phone in our second room did not work at all, nor did the alarm clock. The door did not close entirely without slamming it shut. Which is unsafe in general. Overall, AWFUL,UNSANITARY, UNCOMFORTABLE BEDS, POOR CARE IN THEIR AMENITIES AND MEDIOCRE CUSTOMER SERVICE. I recommend the hotel right next door and didn’t even stay there!

Everything was clean. Staff was great! Facilities were very worn. Bathroom had water damage that they obviously known about and painted over. Ceilings had brown stains.

Great location

Room keys didn’t work, property was pretty out dated for the price

Friendly staff, clean rooms.

Greatest

The curtains were dusty. The microwave was from 1956 and the toilet ran all the time. Had to keep taking the tank lid off to push the flapper down.

While I was using the sink there was a leak above the doorway to the suite, also the fan between the bedroom and the main living space didn’t work, hence there was no transfer of cool air from bedroom to living room Also there was a tournament of some type because there were teenagers having what I consider lots of fun throughout the halls and common areas….kids will be kids I guess

Staff is very generous.

Awesome staff, very comfortable beds..