Woodbine Hotel & Suites

large bedroom and walk in bathroom

Microwave turned on once u open the microwave door (?) I was shocked 😳. It did work though. There is a beeping noise all night, faint but still noticeable for light sleeper like me. I couldn’t pin point where it was coming from. we stayed in room 101. Very good value compared to other hotels in the area. Breakfast 🥞 included is wonderful.

Convenient and quiet

N/A

Le petit déjeuner

La chambre

Although we decided not to stay overnight at the hotel after explaining that the room did not meet our expectations, the management refused to refund our night’s stay, even after intervention from Booking.com. From the moment we arrived, several issues raised concerns. During check-in, a large carpenter ant crawled across the reception counter in plain sight. In addition, the glass partition separating guests from the reception staff was noticeably dirty, creating an immediate impression of poor maintenance and cleanliness. After seeing the outdated condition of the hotel, which appears to lack the budget needed for both renovations and general upkeep, we found that these issues were also reflected in the room itself. The furniture was heavily worn and faded, the toilet bowl was stained, and the exterior view overlooked old hot tubs that had been stored in the courtyard. We sat on the bed and it was immediately clear that the mattress was old, both in terms of comfort and shape. Many elements of the room were damaged, including the wall paint, light fixtures, furniture, curtains, and more. Cleanliness was also below acceptable standards. It did not take a close inspection to notice dirt and dust accumulating in the corners. In short, the hotel appeared to be operated with a clear lack of both resources and commitment to maintaining even a basic standard of quality and cleanliness. We felt as though we were staying in an old roadside motel rather than a hotel that meets the standards one would normally expect in Canada.