Pride Premier Nagpur

good customer service by staff especially the room cleaning part (thanks to gaurav )

The stay is pleasant at Hotel Pride Nagpur, I want to thanks Mr. Parvin Patil.

When visit pride Hotel, food and service was good and room was also good, staff was frendly and politely. Specially Chef Janta, kishor ji, Vaibhav. Thank you team pride and management for your kind assistant....... .......... Regards, Dr. Vijaya Sharma from Bhopal

Amazing hospitality stayed in their room no 213 and the room was well maintained and time to time cleaned by Mr.Shricharan

Good in stay food & services Airconditioner control was not proper

Attention to booking customers was not proper the reception manager language was not good

Yes

House kiping

Stayed at Pride Nagpur during our recent road trip and unfortunately the experience was below expectations. 1. The AC in the first room was not functioning, following which we had to shift rooms. Even in the second room the AC performance was poor, but after a 12-hour drive we were too exhausted to complain further. What was disappointing was the completely unapologetic and indifferent attitude of the front desk staff. 2. Ordered Chinese food during the stay and it was served without basic condiments. When we asked the server, we were met with a blank expression as if the request itself was unusual. The food taste, however, was good. 3. The coffee mugs kept in the room were visibly stained, which reflected poorly on housekeeping standards. 4. One of the strangest setups was that the plug points were linked to the master light switch. As a result, my laptop did not charge overnight once the lights were switched off. The property has potential, but service standards and attention to basic guest comfort definitely need improvement.

We were travelling from Banaras to Mumbai and taken halt at this hotel, food was good but service in resturant was pathetic. I have to wait 20 minutes for a omlet and after that dish was not served, we have to leave because my friends are waiting for me. Resturant was not even occupied 20% of total capacity and still service was poor. Rooms were pathetic. No maintenance, AC not cooling, bathrooms are dirty. When I called F & B manager to meet and discuss the issue, he was busy in meeting and asked me to wait.

All well !! Good staff , Good ambiance!!

They need to improve the Quality of Coffee and also the working style of their Kitchen & Room Service Staff