Hotel Terra Jackson Hole, a Noble House Resort

Poor experience from the start. Beds are uncomfortably firm, AC was noisy in first room, nightstand drawers stayed open because it was so uneven they wouldn’t stay shut. Sink leaked wastewater all down into the lone drawer in the bathroom, ruining dozens of my wife’s makeup brushes, makeup pallets and folding pouches they were in and manager offered to move us rooms after my insistence and a $100 credit (about 5% of the cost of the 3 night stay). They did attempt to make it up to us later with a free dinner at the lobby restaurant instead of the paltry credit but the new room’s AC didn’t work (fortunately it’s a cool location at night so we just opened the door), and the “water hammer” was so bad in the bathtub you could not take a bath as it sounded like a jackhammer inside the walls. This was supposed to be a luxurious experience to celebrate our 18th wedding anniversary and instead we lost an entire day to cleanup, changing rooms and shopping for new products and it spoiled the vibe of the stay completely. The managers were both very nice but dealing with what is branded as a luxury hotel experience, their minuscule efforts fell very short. We’ve stayed in Teton Village many times and have had better experiences everywhere else we’ve stayed

Very nice hotel. The staff were very helpful and nice. I have nothing negative to say about the hotel.

This was a wonderful hotel in a beautiful location overlooking the Tetons. There are also many things to do in the Teton Village. We loved our stay here!

Nice hotel but off season it’s understaffed and a 3 star hotel at best. Front desk staff rude. Restaurant food was good but room service breakfast was terrible. Landscapers noisy early in the morning. Employees not trained and hotel not managed properly. I suggest spending your money elsewhere.

close to venue

desk said booking reservation didn’t cross over so waited on room assignment that wasn’t what booking said, room was extremely small, tv didn’t work, thermostat was stuck on 72, over crowded, restaurant was out of many items, no parking for hotel guests, had to be out early because we were told our vehicle had to be moved. way over priced

Great! Staff didn’t seem like they wanted to be there.

A charming hotel nestled right in the Teton Village. A well kept property that was cozy and not pretentious. Front house staff was cordial, professional and very helpful. Rooms were a good size and was very surprised the kitchen was fully stocked with just the right amount of cooking tools and pots/pans. The jet tubs were amazing and came in use after a long day of skiing. Had a beautiful room, nice patio and even saw 2 moose hanging outside. We really enjoyed our stay and will be coming back soon.

Great location and experience