Hampton Inn Columbus/Delaware I-71 North

Location, cleanliness.

Visibility of front desk staff

I stayed for 4 nights and no one ever came to clean my room and replenish towels whatsoever! Was very disappointed in that, I had to go to the desk and ask for clean towels.

About 24 hours prior to our arrival, we received an email with misleading information: masks were required registration for swimming was required no pets were allowed. Since we booked the hotel because of the pool and because it was described as "pet friendly" this caused some anxiety. Fortunately, none of the three measures applied to this hotel. Please make sure that any information sent in advance of a stay is accurate!

The room and property was clean. The continental breakfast was excellent. We had a nice, enjoyable and uneventful stay.

Friendly staff. Breakfast

It was nice

No soap in the whole hotel to wash hands after using the restroom. Was told to use the shower gel. Was told they’d been out for a month. Only 1 bath towel in the room -was given a ridiculous reason they have to order more. Lobby smell of cigarette smoke when I came back in the evening. Gave me the key to a room that had not yet been cleaned. I packed up my stuff , checked out and drove home all night without ever staying. Awful experience. So disappointed in Hampton Inn. They are usually consistent. Sending a letter to Hilton who is the parent company. Wow just wow!!

Room was not as featured in photos. Shower floor is filthy. Asked front desk for a different room and was refused.

Stressful check-in. Desk clerk didn't understand Expedia room was pre-paid and began charging room again. $50 Pet fee is not Pet friendly. More like Pets allowed for a big fee. Spider or some bug lurking in the ceiling. Had to get a step ladder and broom to clean it out My wife thought we should check for bed bugs, so we did but didn't see any. Checked in at10 on a long trip home but was stressed by the time I got to bed, didn't sleep that well.My suggestion is don't book this hotel, just move on to another.