Red Roof Inn St George, UT - Convention Center

Good service

Good

Todo

Tod

The room was disgusting, there were boogers all over the walls. The shower was rusted, there was someone else’s hair in the bed

I was almost willing to ignore the dirty sock left in the corner. Gross, yes, but fine — maybe housekeeping missed it, I even overlooked the disgusting baseboards. What I could not ignore were the urine stained sheets! Yes, you read that right. When my teen pulled back the covers to go to sleep, he saw urine stained sheets. I thought he was joking, I could only WISH he was. But it wasn’t a joke. That isn’t only disgusting, but a full-on health hazard. The sock, in combination with the dirts base/floors & dirty sheets shows no one here cares, no one checks, and clearly no one cleans. This wasn’t “oops, small mistake” this was disgusting. To top it all off, I reached out multiple times by phone, email, & Expedia survey giving this place a chance to at least apologize or offer some explanation. Guess what? No call back, no email, no shred of professionalism. It’s almost impressive how they’re able to just ignore me. I understand they don’t want to give me a refund, they clearly need it money more…but the fact they haven’t addressed this (health hazard) at all is bizarre. Save yourself the nightmare and stay literally anywhere else; unless you like rolling around in filth then this place is for you!! Sleeping in your car is more respectful than this disgrace. But…I should have known better based on the price. My kids nicknamed this place the Cecil Hotel how creepy/gross it was. The only good thing about this place was Stacey, the front desk clerk…

Room was clean but bed was hard and uncomfortable. A lot of noise early in the morning from construction company employees at 4am n the moring. Moved to a differnt room and TV did not work. Decided to check out early and go to another hotel.

Staff was kind and professional, had to book last minute with my fur baby and they made the process simple and easy to understand. I was pleased with my stay here and would definitely go back if needed.