Evergreen Condominiums by Vail Resorts

The dishwasher leaked

Great place!!!

The condo was clean and very roomy with an amazing view!!

No complaints, had a great stay, so convenient to everything, great pool and hot tub. Staff was very helpful and friendly!

Nice but not what I booked based on request and the photos shown! Requested two rooms with queen beds got one room with twin bunk beds for a grown man to sleep in and one room with queen bed! View of sidewalk and parking lot!!!!!!! Pictures all show high ceilings with large picture windows of mountains! I walked into 8’ ceilings and a giant wood wall! Window to sidewalk!

I booked this condo last minute on the morning of my stay. The VRBO listing was very limited with only a single photo of the interior (the bathroom). The rest of the listing was also very generic, but said it was hosted by Keystone Resort so I assumed they were reputable and went ahead and booked. I received a confirmation email but did not receive any check in instructions. As the day wore on I called Keystone and they said they don't have anything to do with VRBO reservations, so I called VRBO. After two calls and approximately an hour on hold, the agent was able to contact the lister (who turned out to be Expedia) and get me check in instructions emailed. I checked in at the main Keystone check in building around 9:00pm and after wandering a bit to find the building and unit I lugged six suitcases up three flights of stairs only the find the unit totally uncleaned. Dirty dishes in the sink, dirty bathrooms, beds not made, etc. The unit itself looked worn but would have been okay had it been cleaned. The Keystone team was apologetic and moved me to a different unit that was nicer, so thankfully I wasn't stuck in the dirty unit. Overall a very difficult experience. Next time I go to Keystone I will book directly on the Keystone website - at least the reservation and communication would have been easier.

IT's okay

Our stay was upgraded! Our place was amazing! Thank you Hotels.com and Keystone!

Check in process was ok, there was a significant language barrier, but that wasn’t a huge deal. It’s pretty straight forward. In the effort to go net zero there are now no maps to tell you where you are going, this can make the parking process at night difficult. The one bedroom was very big, and very nice for two exceptions: 1) rat traps set out in clear site 2) there were crumps and nuts left in the fold out bed. The pool/hot tube were out of date in need of renovation and the bathroom at the pool resembled a truck stop bathroom outside of the sturgis bike rally. Absolutely disgusting. Some punk kids had destroyed it one night but the previous night it was pretty gross.

The Evergreen condominiums are beautiful. It was spacious, nicely decorated, and included everything you needed for it to feel like home. I would recommend it to anyone!