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8.4 / 10 Guest Rating

Crowne Plaza - Chicago West Loop by IHG

25 S Halsted St, Chicago, us

Crowne Plaza - Chicago West Loop by IHG - main view

About the Property

Prime Location near United Center
Located just moments from the United Center, home to the Chicago Bulls, the Crowne Plaza Hotel Chicago offers convenient access to city center attractions.

Comfortable Accommodations and Dining
Guestrooms at the hotel feature large work desks and tea/coffee-making facilities. Indulge in unique American cuisine at the on-site Dine restaurant for breakfast, lunch, and dinner.

Proximity to Major Attractions
Easily reach the Magnificent Mile shopping area and Navy Pier via a short L train journey. Explore charming shops, renowned restaurants, and vibrant nightlife nearby. Union Station, with Metra and Amtrak rail lines, is a mere 12 minutes' walk from the hotel.

Experience the best of Chicago at Crowne Plaza Hotel - Book your stay now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Premium Room - Photo 1
Premium Room - Photo 2
Premium Room - Photo 3
Premium Room - Photo 4
Premium Room - Photo 5
Premium Room - Photo 6
1/6

Premium Room

This room features a patio. Bedding is based upon availability at check-in.

29 sqm
Sleeps 2
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Premium Room

Non-refundable
Room Only
20% OFF$239.7

$191.76

Includes taxes & fees

Premium Room

Non-refundable
Breakfast Included
20% OFF$291.35

$233.08

Includes taxes & fees
Standard King Room with Balcony - Photo 1
Standard King Room with Balcony - Photo 2
Standard King Room with Balcony - Photo 3
Standard King Room with Balcony - Photo 4
1/4

Standard King Room with Balcony

This room offers cable TV and tea- and coffee-making facilities.

29 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard King Room With Balcony

Non-refundable
Breakfast Included
20% OFF$255.04

$204.03

Includes taxes & fees
Superior Twin Room - Non-Smoking - Photo 1
Superior Twin Room - Non-Smoking - Photo 2
Superior Twin Room - Non-Smoking - Photo 3
Superior Twin Room - Non-Smoking - Photo 4
1/4

Superior Twin Room - Non-Smoking

This room offers cable TV and tea- and coffee-making facilities.

29 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Superior Twin Room - Non-Smoking

Non-refundable
Room Only
20% OFF$311.78

$249.42

Includes taxes & fees
King Suite - Non-Smoking - Photo 1
King Suite - Non-Smoking - Photo 2
King Suite - Non-Smoking - Photo 3
King Suite - Non-Smoking - Photo 4
1/4

King Suite - Non-Smoking

This spacious suite features a sofa bed.

41 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

King Suite Hearing Accessible Nonsmoking

Non-refundable
Room Only
20% OFF$298.68

$238.94

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

The spacious double room provides air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom featuring a bath.

29 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Room 1 King Bed Balcony (High Floor)

Non-refundable
Room Only
20% OFF$223.29

$178.63

Includes taxes & fees

Standard Room

Non-refundable
Breakfast Included
20% OFF$261.45

$209.16

Includes taxes & fees
King Corner Room - Non-Smoking - Photo 1
King Corner Room - Non-Smoking - Photo 2
1/2

King Corner Room - Non-Smoking

The spacious double room offers air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

29 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Room 1 King Bed Corner

Non-refundable
Room Only
20% OFF$234.24

$187.39

Includes taxes & fees

Corner King Room

Non-refundable
Breakfast Included
20% OFF$272.67

$218.14

Includes taxes & fees
Standard King Room with Balcony - High Floor - Photo 1
Standard King Room with Balcony - High Floor - Photo 2
Standard King Room with Balcony - High Floor - Photo 3
Standard King Room with Balcony - High Floor - Photo 4
1/4

Standard King Room with Balcony - High Floor

The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, heating as well as city views. The unit has 1 bed.

29 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Room 1 King Bed Balcony

Non-refundable
Room Only
20% OFF$217.81

$174.25

Includes taxes & fees

Standard King Room With Balcony-High Floor

Non-refundable
Breakfast Included
20% OFF$273.34

$218.67

Includes taxes & fees
Standard Double Room with Two Double Beds - High Floor - Photo 1
Standard Double Room with Two Double Beds - High Floor - Photo 2
Standard Double Room with Two Double Beds - High Floor - Photo 3
Standard Double Room with Two Double Beds - High Floor - Photo 4
1/4

Standard Double Room with Two Double Beds - High Floor

The spacious double room features air conditioning, a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

29 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Two Full Beds Standard-High Floor

Non-refundable
Room Only
20% OFF$272.06

$217.65

Includes taxes & fees

Two Full Beds Standard-High Floor

Non-refundable
Breakfast Included
20% OFF$273.54

$218.83

Includes taxes & fees
King Room Hearing Accessible with Roll-In Shower - Photo 1
King Room Hearing Accessible with Roll-In Shower - Photo 2
King Room Hearing Accessible with Roll-In Shower - Photo 3
King Room Hearing Accessible with Roll-In Shower - Photo 4
King Room Hearing Accessible with Roll-In Shower - Photo 5
1/5

King Room Hearing Accessible with Roll-In Shower

The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor and heating. The unit has 1 bed.

29 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Room 1 King Bed Roll-in Shower (Communications)

Non-refundable
Room Only
20% OFF$217.81

$174.25

Includes taxes & fees

Hearing Accessible King Room with Roll In Shower

Non-refundable
Breakfast Included
20% OFF$292.99

$234.39

Includes taxes & fees
Double Room with Two Double Beds - Disability Access - Roll In Shower/Non-Smoking - Photo 1
Double Room with Two Double Beds - Disability Access - Roll In Shower/Non-Smoking - Photo 2
Double Room with Two Double Beds - Disability Access - Roll In Shower/Non-Smoking - Photo 3
Double Room with Two Double Beds - Disability Access - Roll In Shower/Non-Smoking - Photo 4
Double Room with Two Double Beds - Disability Access - Roll In Shower/Non-Smoking - Photo 5
1/5

Double Room with Two Double Beds - Disability Access - Roll In Shower/Non-Smoking

The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a carpeted floor, heating as well as city views. The unit has 2 beds.

29 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Dble Beds Stndrd Comm Access Roll Shwr

Non-refundable
Room Only
20% OFF$277.35

$221.88

Includes taxes & fees

2 Dble Beds Stndrd Comm Access Roll Shwr

Non-refundable
Breakfast Included
20% OFF$312.71

$250.17

Includes taxes & fees
Junior Suite, 1 King Bed, Accessible - Photo 1
Junior Suite, 1 King Bed, Accessible - Photo 2
Junior Suite, 1 King Bed, Accessible - Photo 3
Junior Suite, 1 King Bed, Accessible - Photo 4
Junior Suite, 1 King Bed, Accessible - Photo 5
Junior Suite, 1 King Bed, Accessible - Photo 6
Junior Suite, 1 King Bed, Accessible - Photo 7
Junior Suite, 1 King Bed, Accessible - Photo 8
Junior Suite, 1 King Bed, Accessible - Photo 9
1/9

Junior Suite, 1 King Bed, Accessible

1 King BedFeatures a private balconyLayout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channelsFood & Drink - Coffee/tea makerSleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Climate-controlled air conditioningAccessibility - Magnifying mirrorNeed to Know - Limited housekeepingNon-Smoking

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerHair dryerDeskPrivate bathroomSatellite channels

Junior Suite 1 King Bed Accessible

Non-refundable
Room Only
20% OFF$267.09

$213.67

Includes taxes & fees
Suite, 1 Bedroom (High Floor) - Photo 1
Suite, 1 Bedroom (High Floor) - Photo 2
Suite, 1 Bedroom (High Floor) - Photo 3
Suite, 1 Bedroom (High Floor) - Photo 4
Suite, 1 Bedroom (High Floor) - Photo 5
1/5

Suite, 1 Bedroom (High Floor)

1 King BedFeatures a private balconyLayout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channelsFood & Drink - Coffee/tea makerSleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Phone, laptop-compatible safe, and iron/ironing board; rollaway beds (free) and cribs (free) available on requestComfort - Climate-controlled air conditioningAccessibility - Magnifying mirrorNeed to Know - Limited housekeepingNon-Smoking

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTelephoneHair dryerDeskPrivate bathroom

Suite 1 Bedroom (High Floor)

Non-refundable
Room Only
20% OFF$267.09

$213.67

Includes taxes & fees

Suite, 1 Bedroom (High Floor)

Non-refundable
Breakfast Included
20% OFF$320.99

$256.79

Includes taxes & fees
Standard Room, 2 Double Beds, Balcony - Photo 1
Standard Room, 2 Double Beds, Balcony - Photo 2
Standard Room, 2 Double Beds, Balcony - Photo 3
Standard Room, 2 Double Beds, Balcony - Photo 4
1/4

Standard Room, 2 Double Beds, Balcony

2 Double BedsFeatures a private balconyInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channelsFood & Drink - Coffee/tea makerSleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Phone, double sofa bed, and laptop-compatible safe; rollaway beds (free) and cribs (free) available on requestComfort - Climate-controlled air conditioningAccessibility - Magnifying mirrorNeed to Know - Limited housekeepingNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTelephoneHair dryerDeskPrivate bathroom

Standard Room 2 Double Beds Balcony

Non-refundable
Room Only
20% OFF$217.81

$174.25

Includes taxes & fees

Standard Two Double Room with Balcony

Non-refundable
Breakfast Included
20% OFF$255.04

$204.03

Includes taxes & fees

Guest Reviews

8.4
Excellent1367 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.8
Service9.3
Location9.3
Room Quality7.8
Amenities8.3
Value for Money8.2
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

H
HYUNJOOusUS
Verified booking
extended_group
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

9.0
Helpful?
K
KimusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"This is my go to for Chicago, I wouldn’t stay anywhere else!"

10.0

It was clean, and the staff was very kind and helpful. I love the fact that WholeFoods was around the corner!

N/A

Helpful?
K
Kwaku DueusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 14, 2026

"I enjoyed my short stay at the hotel."

9.0

Breakfast was good and the location ideal fit my vacation.

Not applicable

Helpful?
T
TonyausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Good"

4.0
Helpful?
B
BrendanusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

10.0

Room was nice, clean, and comfortable. Bed was comfortable and clean. The location was safe and within walking distance of all my activities I planned for my stay.

The only issue I faced was my thermostat on the wall turned off and I couldn't figure out what happened with it. This was on my last day so it wasn't a big deal.

Helpful?
D
DavidusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 6, 2026

"Very Good"

7.0
Helpful?
C
Connector567061
Verified booking
Family
Standard Room
Stayed in Jun 5, 2026

"A bit too loud - June review"

6.0

Our room was in dire need of an upgrade and soundproofing. Our room was on the 14th floor overlooking the expressway from a balcony. It was absurdly loud until after midnight. The front desk gave us earplugs to help. The TV was not chrome share compatible, couldn't mirror my mobile so, bring an adapter to plug into the unit to direct share. However, the front desk staff were excellent and on top of their game. Rye Deli has a solid breakfast buffet and they make great lattes to help wake you up. Service at the Rye was also excellent. Overall not bad if you don't stay on the side of the expressway.

Helpful?
L
lakeshiausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 4, 2026

"Exceptional"

10.0

Service was impeccable. Robin was awesome

N/A

Helpful?
G
GennyusUS
Verified booking
couple
Standard Room
Stayed in Jun 2, 2026

"Very disappointed in outdated overall decor - cleanliness, hit or miss service."

5.0

Location

1. Cleanliness 2. Decor very outdated 3. Turn carpet in our room 4. Sink too small 5. Toilet was too low to ground. 6. Lobby outdated and uncomfortable and nothing seemed clean. 7. Ice maker out of order 8. Called front desk as no toilet paper in room and was told I’d have to come down to get it. This was at 11:30 at night and had to wait 25 min. before I was waited on!

Helpful?
F
FernandapePE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Good"

5.0
Helpful?
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