Holiday Inn Express & Suites Clermont Se West Orlando by IHG

Shuttles not frequent, not walkable location, relatively far from attractions, water refill was not located in our building meaning we had to go to the main building in the middle of the night, breakfast is OK but the staff don't always put out everything and we had to ask for bananas, laundry is too expensive, the hotel gate staff were very suspicious of our Uber drivers. The room had ants and was not well lit. The bathroom was pretty gross. The staff were generally nice including front desk and cleaners.

It was grwat to be able to use the ame ities from The adjacent resort.

Me encanta el lugar y su gente es muy amable.

The location was convenient, breakfast was good and plenty to do on the facilities

The front desk staff were kind and courteous but I believe there were issues due to hotel renovations going on. Our hotel room did not have any toilet paper and the pool area did not have any towels. It was not possible to reach the front desk by phone because there was no phone line (I reported that the phone did not have a cable but it wasn’t fixed) so I had to walk down 3x to get assistance in person and walk through a lobby soaking wet from the pool. I left a large item in my room and I am still waiting for the hotel to get back to me regarding this as they do not answer the phone.

N/A

Bathtub was clogged up It was disgusting andso does the sink, the AC is so loud it does not let you sleep. It has a timer so it drops and comes back on all nightand you don’t even sleep right the room is hot.

They include breakfast.

Jdu

Clean spacious room. Shuttle service to disney world was very convenient. Lovely buffet breakfast provided. There is ice machine present on the floor. Nice amenities available overall. The only negative is, there was only one staff handling the money, and serving the drink and food.