Quality Inn Madison West Near University Area

The breakfast buffet was nothing like in the pictures. Very disappointing. Molbathroom.

It’s an old hotel. A/C unit was loud and dripping water, room was musty. Mold around the tub, but good stream from shower head. We only needed to stay 1 night — that was enough.

We arrived slightly earlier than the check in time, I went in to see if we could check in early and proceeded to be screamed at by a staff member. Pointing and telling me to wait in the lobby, my room wasn’t ready. Just the ugliest person ever. When I called to cancel our reservation from our vehicle, I spoke to the person who is typically at the front desk, who is very kind and very apologetic for our experience. However, we did not stay there due to the way we were treated when we walked in the front door.

Very run down and in need of maintenance. Air-conditioner was rusted and hanging on the wall. We didn't take a shower because the shower head was caked with rust or hardwater buildup. Just overall needs a lot of maintenance.

The room was OK - however, the tub had a 2’ x 2’ patch on the bottom and, when you stepped in the tub the bottom sunk 4 inches… it felt like we were going to fall through the bottom (but we were on the 1st floor). The hotel itself was ok for the price - the free breakfast was typical - waffles, some kind of meat sausage, eggs and cereal. It’s worth the price but they really need to replace the tub.

Service wasn’t that great. The room smelled bad. Our room overlooked the parking lot where commercial trucks parked and the noise and back up warning went on all night. Overall the hotel was worn and shoddy.

Staff so rude and not helpful Poor breakfast quality Por service

Nice , clean and quiet

Hole in the bathroom door, same door hinges were crooked, dirty ring in toilet, shower water didn’t get hot, dirty tile in bathroom, cat meowing in the hall.

While staying at the hotel someone cut