Hampton Inn and Suites Bakersfield North-Airport

I can understand why everyone is giving bad reviews and I wish I would've listened. I stayed at this property back in January 2013 and I came back here because of a positive experience. Fast forward to 2025, a total 360°. Upon entering, the young man at the front didn't even greet me and just gave a dead stare. It seemed like he was too preoccupied. I was given room 219 and noticed that after the a/c turns off, it started smelling moldy. Bathroom also smelled moldy and bathtub is peeling with mold. I go downstairs to change rooms and a desk clerk by the name of Adrian was extremely rude and not only was he inconvenienced but rudely stated, "why did you wait until now? and we don't change rooms after an hour and i explained to him that it smelled moldy after the a/c was on and I told him I'm a repeat guest but he didn't care. He also didn't call and ask how everything was. He is in the wrong business. . The new room 421 i was given had dirt by the toilet, hair in the sink and a blood stain on the mattress. The other reviews state this hampton inn has gone down hill and they sure were right. I also called from my room phone to ask what channel is ABC and he said he doesn't know and he's too busy. The last time I had a rude hampton inn was in 2011 in Romulas Michigan. I stay at Hampton inn because of their excellent customer service and clean rooms. This location is anything but. I will be sure calling Hilton Customer Care. The next morning, I wait in the lobby to speak to the manager by the name of Jay. He was absolutely unprofessional and gas lighted me so bad and told me "Business comes first' and "we don't change rooms after an hour " he said he didn't care what other Hampton Inns do. He quoted to me i am repeating my self 5 times? I didn't realize I was at Motel 6. He also said that's not a blood stain, it's juice. I told him i am going to call Hilton Customer Care and he said is going to report me as well??? OMG. He said he will give a refund and he followed me to my car and said I am escorting you off the property because I'm no longer a guest and that i am trespassing and I told him I was advised to wait for you. He also claimed that I offended him ?? I did report this to Hilton Guest Assistance and they were speechless. The whole purpose of the 100% Satisfaction Guarantee is to stand by the product and apparently, he didn't like that he had to loose money and based on the facts from a moldy room and a dirty room with hair & blood stain and rude staff. I do want to say kudos to Mike! He needs to be promoted to manager and get rid of Adrian & Jay! Shame on you Bakersfield Hampton inn Airport

Quiet and safe, close to the downtown.

The room had a dirty desk chair. The desk chair would not roll. The toilet would not flush consistently. The glass shower doors at the bottom was crusty, but the staff was very good and professional.

Convenient and close to the airport. Plenty of options for restaurants nearby.

Reserved 3 Pilots here. Rooms are tired and dirty. One was given a room that had someone's old clothing still in it. He changed rooms and got a room with stains all over the furniture. We will look for a different property next time. We will not return.

The location

It is very old news to bee remodel and the rooms are not clean I found hair in the restroom

Room clean quiet

Average stay.

Very nice, comfortable room