TownePlace Suites St. George

Na

This is our second time staying here, we love this hotel and their pool! We always have a great time when staying here! Check in is at 3 and check out is at Noon, what a plus! The pool was perfect for our kids, and the jacuzzi was big and awesome too. There’s a grill there and free breakfast. The rates are good and the hotel is really clean. The service was also great! They’re doing good here! We will be back again!

When I checked in, My room had a bed that was not made. The desk clerk immediately and politely got me another room. Marriott is always a first class facility and this was no exception. Very clean and comfortable.

Location was great to leave for Zion Park in the morning, also in a quiet neighborhood, but near shopping if supplies are needed.

Pros: New construction, attractively appointed (light fixtures...), helpful and friendly staff, comfortable bed & pillows, motion detection closet light, smart heat adjusts when the room is unoccupied, plenty of warm/hot water, suites have dishwasher, mid-size fridge, 4 burner stove, place setting for 4...The area feels safe and the parking lot is well lit and has adequate parking. There is a pool and laundry facilities. We saw other people using these facilities but we did not. Cons: We had reservations weeks in advance and checked in at 4pm yet there were no non-handicap accessible rooms available. The tv wasn't working but on the positive it took just a few minutes for the front desk clerk to reset it (but with a new hotel this should not be a regular issue). The laminate flooring in our room was peeling up, baseboards in our bathroom were bubbled away from the wall, sloppy paint around trim and exposed flooring edges around doors (see attached photos). The water pressure in the shower was very weak in spite of the fact that the water flowed very strongly from the tub faucet. The couch in the room was the most uncomfortable I have ever sat on I'm hoping it's because it is higher and firmer than those in a standard room to make it more accessible for someone transferring from a wheel chair but I'm not informed on such things so I could be completely wrong on that. Overall though the list of pros looks shorter than the list of cons our stay was pleasant. The comfort of the bed and pillows, room temperature control and helpful staff make this a place I would return to. The breakfast was below standard and left us disappointed. Our overall feeling is that this place is nice enough now but if the poor workmanship by the builders that is visible is any indication I wouldn't expect this to be a nice place for long. I truly hope that the owner(s) have some recourse with the builders.

Every time we go out of town my kids have to hit the pool. With the weather chilly we were bummed that the pool was freezing. The breakfast was cramped and set up poorly to accommodate more than a few families and the bathroom was small with no extra space in the room for our luggage. In a positive thestaff was great throughout our stay and the location was awesome.

The desk and the people doing breakfast very friendly and helpful, a few of the maid were not very friendly (the one on her phone was put out when ask excuse me) but other than that they were nice

Staff is outstanding, kind, and friendly, from front desk till maintenance. Amazing service

Good variety for breakfast.