Hard Days Night Hotel

Great location , hotel lovely buzz in it . Rooms fab was upgraded to a suite as was the birthday girl . Nathan on reception was amazing dealt with any issue in a very professional manner was very attentive. A pleasure to deal with . Breakfast lovely . We dined in the restaurant one evening and they had a great special for 3 course for less than 20 sterling . Brilliant value . Food lovely and plenty of it too . Great trip

Hotel is lovely have stayed many times but on a recent trip to Liverpool we went to the hotel bar with friends to find they no longer play Beatles music in the bar which I find strange being a Beatles themed bar , I hope this isn’t a permanent thing or we won’t be returning.

Extremely noisy hotel, we werent warned about this when booking and nothing on the website. Staff werent bothered either! Room is far from luxury. I had to buy the most noise cancelling earplugs i could find and i could still hear it! Downlighter in ceiling was flashing and wasnt sitting correctly in ceiling so wires exposed. The worst hotel ive stayed at

We stayed in the John Lennon Suite on Sunday the 1st of March for my 60th birthday. The night had been booked by my partner as part of my birthday celebrations and we were both looking forward to it. We have stayed previously at this hotel but not in a suite. Firstly, when we arrived at the hotel the reception was full of suitcases and lots of people in the main reception area. It was very difficult to navigate to the check in desk. We were pleased to be informed the room was ready which was great. On entering the room the settee had splash marks up the side which we wiped off. Also it was disappointing to see that the complimentary slippers were very cheap, none branded as previously they were plush black velvet with the Hard Days Night logo attached. We mentioned this to the gentleman on reception who agreed they should have been branded slippers and said the settee would be marked from the floor cleaner however the settee sits on a carpet. He offered us a complementary drink which we accepted. We had seen a Happy Hour advertised on the website so went down for pre dinner drinks early to be told no happy hour was available so we suggested they update their website. At dinner we were given a menu which consisted of a Sunday roast. On our booking the link to the menu took you to the main menu we were not told this was not on offer. I do not eat roast. I was not offered an alternative so had to choose a starter. My partner also had his starter and main bought out together without a spoon to eat his soup. We had to request this twice. All in all not the best experience. I really believe this hotel has gone down in service and quality. We mentioned our feedback on check out and we were told we would receive a 25% refund back on our card which we accepted. After 4 weeks of back and forth also contacting customer service we have been told staff have been off sick. We have been informed this should not have been agreed unfortunately we cannot do anything about this it was extremely disappointing to think they have gone back on their word. We have been offered a free drink and a 30% off our next stay. Firstly we do not live in Liverpool and my partner and I have very little free time together also why would I want to go back and stay at a chipotle that treats their customers as they do. There are much better 4 star hotels in Liverpool and I would want to stay at one of them No thank you Hard Days Night Hotel.

Very well placed in city, a great immersion in the Beatles world. Nice room, but... no glass in the bathroom, air conditionner too cold, no flexible in the shower and... we can hear our neighbourgs !!! Good breakfast, very pleasant personnal (less at the reception). We recommand to come here when you stay in Liverpool.

Very pleasant stay. Staff friendly and helpful. Lifts a bit on the slow side.

My daughter paid for a night here for my Christmas and birthday 10th March. It’s was wonderful to see all The Beatles memorabilia, I loved it as a big fan. The room was lovely and clean and very comfy. The aircon was a bit wonky but apart from that it was great. The breakfast was great, Jamie was very helpful and hilariously funny, very, very friendly too. All the staff were helpful and polite and friendly, Jamie was definitely that bit extra and we enjoyed him very much. Thanks all.

We were very surprised when we reached the hotel, wonderful inside and out. The staff are lovely and welcoming and our bonus was booking through groupon, we had breakfast included, free bottle of wine and 25% off food! Our room was fantastic with a wardrobe, dressing gowns and slippers, iron, hairdryer, the bathroom had a bath and separate shower cubicle, also desk, coffee machine, kettle, and TV. We will be booking again! 😊

Location excellent, atmosphere seemed great. Room was a disgraceful size for the price. Don't be fooled by the Beatles propaganda, save yourself 50 or 60 quid and stay in any of the nearby hotel chains.

The location and warm welcome from the staff were a great start. However that is where it ended. The room was very dark and even with every light on it was still dark. Not enough plug sockets (just 2) or mirrors which made getting ready to go out a nightmare. One large mirror by the door practically in the dark with no plug socket anywhere nearby to dry your hair. A mirror in the bathroom behind a very wide sink made it difficult to be able to see to apply makeup. No water or even drinking glasses in the room to get a drink - surely a basic requirement. A very good shower but no ventilation at all so when the shower was on the entire room (including the bedroom) gets steamed up. No ventilation has meant mould growing on the ceiling in the bathroom. For £150 a night you are paying a lot for location.