Residence Inn Minneapolis Plymouth

Very nice hotel and staff, Saline pool was great!

Very friendly front desk staff. The room was cleaned well prior to our arrival.

Easy access

We could not believe now nice our suite was! It was super clean and so comfortable for our 2 small kids. We also loved the beautiful breakfast they had and the very helpful staff. We will definitely be coming back. I cannot recommend this hotel enough!

Cleanliness and size of room

No restaurant or bar

Nice staff and the room was clean.

This used to be a good hotel. I am a Marriott Gold Elite member and I booked my room from the Marriott website well in advance. I was arriving late on the day of check-in , so I called ahead of time to ensure that I was going to be there. I was expecting a room on the top floor (my Marriott account notes the preference), instead, I was given a suite on the first floor. It smelled awful upon entering, so I called the front desk. But they said no other suites were available, which was a bit odd because the hotel did not look as busy. A large portion of the hotel is closed off; i.e. possibly the newer rooms upstairs. I have stayed here in the past and there are cleaner and better rooms for sure. Looks like they are into cost-cutting these days. The 1st floor is poorly maintained and probably gets a lot of traffic. This is my second bad experience with a Residence Inn. I am no longer confident about the quality of Residence Inns. The couch had food particles, the furniture is worn out, the toilets and bath tubs are old and stained. There is no way this hotel can get a 4.5/5! Very disappointed.

Barb the lady who checked us in was very nice and helpful, she was calm and so nice to everyone. You’re lucky to have her. Excellent employee who goes out of her way for the customers,