Secrets Maroma Beach Riviera Cancun - Adults only

My stay at the Secrets Maroma Beach Riviera Cancun was truly one of the best travel experiences I’ve ever had. For anyone looking to travel as a couple, or even solo, I highly recommend this hotel. It is an adults-only resort, which creates a calm, peaceful, and very relaxing atmosphere. Without children around, the environment feels elegant, quiet, and incredibly romantic — perfect for resting, disconnecting, and enjoying a beautiful vacation. The beach is absolutely spectacular. The sand is soft and white, the water is crystal clear, and the scenery feels almost unreal. It is honestly one of the most beautiful beaches I have experienced. Another thing that really stands out about this hotel is the exceptional kindness of the staff. The service throughout the property is warm, attentive, and professional. You can genuinely feel that the people working there care about making your stay memorable. During my stay from January 3rd to January 9th, I had the opportunity to dine at the Italian restaurant, which was excellent. The food and atmosphere were wonderful, but what truly made the evening unforgettable was the person who was in charge that night. Unfortunately I do not remember their name, but their professionalism and kindness were absolutely outstanding. In fact, their attitude completely saved my night, because my evening could have easily ended very differently. Their attention and care made a huge difference. I would also like to mention the young man who was serving at SeaSalt during lunchtime, who was incredibly kind and attentive as well. Small moments like that really reflect the spirit of the team at this resort. I also want to highlight the butler service, which added another level of comfort to the experience. The attention, availability, and willingness to help with anything needed truly elevated the stay and made everything feel effortless. Overall, the staff at this hotel are extremely friendly, welcoming, and professional, and that makes a huge difference in the guest experience. I recommend this hotel 100%. It is a wonderful place for relaxation, romance, and enjoying a truly beautiful vacation. Experiences like this are the reason people fall in love with a place, and I truly look forward to returning in the future.

This was our first visit to the Secrets Maroma Resort and we had an amazing time. The people were fantastic. The Beach was beautiful and the food was fantastic. Guillermo our concierge was the best. This is a must go Resort 👍

Service was top notch. Angel was our concierge and was attentive to anything we needed. Even so far as to blow up a raft for my fiance. Marcelo was also great and super friendly. We’ve been to a lot of resorts and none have compared to the service we received at Secrets Maroma

From the moment we got the resort was stunning anything and everything you could want the staff was amazing and always went above and beyond. The staff always greeted us and Made us feel more than comfortable and at home here. Our personal concierge Angel was AMAZING! He always made sure we were up to date with all the events by texting us personally. Outside and around the hotel when he saw us, always made sure to check up and make sure everything was okay. He was really nice, funny and friendly!! The food was really good and had a good variety the staff inside all the restaurants and food places were incredibly nice too!!! All the events that were held were so fun!! There was a good variety of events all day and night so everyone had something to do if they wanted to I would definitely recommend to anyone who wants a nice relaxing getaway 10/10! Reminder Angel was THE BESSTTT!!!

Excellent as always. Staff is super motivated to help

The site is extremely well maintained and the workers are very friendly and attentive to our needs. Attention to details is everywhere. Service is more than excellent. People are always smiling and available to help rapidly. Our concierge Roger was a real pearl.

Fantastic experience , Roger our concierge took care of all our needs!!! Accommodation were top notch!!!! Food was best of best!!! Hotel staff and grounds were superb!!!! Best place to stay for fun relaxing vacation!!!! Service was impeccable !!!!! Unbelievable beautiful beach and pool!!!! Price was well worth environment !!!!!

We had the best time ever at secrets maroma beach. Our concierge Roger was absolutely amazing and very helpful at all times. We were very happy to have him assist us. We also wanted to mention Eduardo who works in the preferred lounge as well as the lobby lounge and how amazing his service was as well. Extremely kind and we enjoyed talking with him everyday. All of the staff were amazing and we very much enjoyed our stay. The food was incredible and we had no complaints at all.

What a fabulous vacation. Every person we interacted could not of been more gracious and helpful. Our conceige Roberto was so hands on and attentive to all our needs. This person clearly should be recognized!! Thanks to all who helped us enjoy every moment at Secrets! It did not go unnoticed!

Whoooa, what a fantastic stay we had at the Secrets Maroma Beach Resort. As a ex Hotel GM myself I have to say that I was extremly impressed with the Hotel, the Restaurants, Rooms, Entertainment etc. but the entire staff was outstanding. One could tell that everybody was proud of their job and the hospitality was therfore fantastic. Our concierge Roberto and Zayda from the Hyatt Unlimited Vacation Club VIP Service stood out even more. The beach was incredible, the pools impecable and the F&B operations left nothing left to be desired. They even had a staff member with a little push cart cleaning the sunglasses and reading glasses of the guests. Due to the Resort layout nothing was overcrowded and the general feel was of a small boutique hotel. This was and is a very classy operation and we will be back for sure. Thank you for a very enjoyable time at a wonderful resort.