Best Western Sugarland Inn

Great breakfast

The one front desk clerk keyed another guest to our room then tried to blame the guest for the mistake. Felt bad for the guest that entered our room by mistake. There was a dirty shirt left in our room from previous guests when we checked in. A few of the the staff made sure breakfast was wrapped up early even prior to 9am even while people were still trying to get breakfast. When trying to exit out room to check out the one staff lady was standing there waiting for us to exit… definitely made our stay on edge

Cockroaches and stains. We left immediately

The options for free breakfast i thought were great.

I recommend this place very good

All good

Dirty showers

The room had an odd smell to it and the bathroom door didn’t close properly. You had to close it a specific way to make the door close without opening.

It was an average property, I was there few days to meet family on my first night I arrived late and they out me in a room next to a meeting room and close to Landry and gym area.. couldn’t sleep first night and the room cannot be switched on first night due to property sold out . On first and second night it was loud most of night hrs and not comfy. They did switch my room for third and fourth night and then was fine. Property is bit old. The card keys had significant issues as every second time it gets deactivated and had to run down to the front desk for activations. I didn’t try the breakfast. Front desk staff was little strict and not accommodating. If there are other options available they look into those. Not recommend.

Clean and quiet, very safe area