at Waterfront Whitsunday Retreat - Adults Only

Awesome stay, very helpful staff….

Positive points: - childfree - in walking distance of the main street (which includes a grocery store, pharmacy, clothes and accessory shops a number of restaurants and cafes and a maccas and pizza shops) - in walking distance to the beach. - Courtesy buses for tours and restaurants will pick you up from this hotel. - Our room had a spa bath. - Beds are comfy. - Ocean view. Negative points: - The plates, cups and cutlery in the kitchen weren't clean. - As a female, not a great deal of security. Some of the fly screens look like they had been slashed because they had been badly ripped apart and the entry door has the old key and lock system. So, if I was travelling alone, I wouldn't have felt safe with very minimal security on the room. - The bathroom floor is quite cheap and rough on the feet.

Friendly staff

Spa hot water did not work, let the spa run for over half an hour to see maybe if it needed time to heat up, did not work. The soap holder in the shower was broken and grout needs a deep clean. Wifi didn’t work for tv or any devices. One half of the king bed had firm single mattress, the other was caved in so deep it hurt mine and my partners backs.

Fantastic big bed, comfortable as ever, black out curtains, or beautiful harbour/ pool views, friendly helpful staff, will definitely be back

Location great. Room size great. Good size bed.

The room could have been cleaner, kitchen sink and bench were a bit dirty. Kitchen table and chairs also in need of a good clean . Few cockroaches in room dead on floor and also some live ones.