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8.2 / 10 Guest Rating

at Waterfront Whitsunday Retreat - Adults Only

438 Shute Harbour Road, Airlie Beach, au

at Waterfront Whitsunday Retreat - Adults Only - main view

About the Property

Luxurious Waterfront Whitsunday Retreat

Deluxe Accommodation: Set on Pioneer Bay, our retreat offers deluxe suites and penthouses with balconies and free Wi-Fi, just a short walk from Airlie Beach. Enjoy clear views of the Port of Airlie and the Coral Sea from your 1-bedroom suite or penthouse.

Upscale Amenities: Indulge in stylish interiors, galley kitchens, and spacious balconies with hot tubs or spa baths. Our penthouses feature 4-poster beds and a separate dressing room with a private balcony. Relax at the zero-horizon pool, lush gardens, private sun deck, or the guest BBQ area.

Exclusive Experiences: Immerse yourself in native bird-watching, in-room massage, and beauty treatments. Let our tour desk arrange your Great Barrier Reef adventures and enjoy limousine transfers to the airport.

Book your luxurious stay at Waterfront Whitsunday Retreat today!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Garden
Hiking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

RECEPTION HOURS : Waterfront Whitsunday Retreat is open from 9am until 5pm, check in from 2pm until 5pm, after hour check in until 9pm is available, please contact the hotel prior to arrange, check in later than 9pm is not possible. Please note credit surcharge of 1.5% applies to Visa and MasterCard, 3% applies to American Express. A $200 credit card pre auth is required at check in as security against damage / unpaid accounts. We are a cashless business. Please note that guests are required to present a valid credit card upon check in. Please note that AMEX has a 3% surcharge, all other credit cards have a 1.5% surcharge Please note children older than 18 are welcome.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent295 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the spacious apartments.

Categories

Cleanliness6.5
Service9.1
Location9.6
Room Quality7.5
Amenities8.1
Value for Money7.5
Food and Beverage8.8
Overall Experience8.6

Select topics to read reviews

A
AmandaauAU
Verified booking
couple
Standard Room
Stayed in Jan 3, 2026

"Last minute decision to go to Airlie for NYE"

7.0

It was a close walk to town.

We were in a unit on the ground floor & it opened onto the pool. This gave us no privacy unless the curtains were closed! Would definitely request to stay in a unit above next time.

Helpful?
M
MichealaauAU
Verified booking
couple
Standard Room
Stayed in Dec 23, 2025

"Great spot could be a 10 but needs work"

5.0

The location is great, bed comfy

Needs revamping and a really good deep clean, ac in the bedroom was dripping when turnt off and the lounge and dining ac didnt work, windows very dirty the master bathroom needs attention, not all jacuzzi jets working but still ok

Helpful?
S
StephenauAU
Verified booking
couple
Standard Room
Stayed in Dec 22, 2025

"Good"

6.0

Place is quite clean. I wouldn’t say it’s 90sq mtr room as advertised but quite good.

Helpful?
K
KERRIEauAU
Verified booking
extended_group
Standard Room
Stayed in Dec 20, 2025

"Lots of room, but needs a reno"

7.0

Great view and very well equipped. Plenty of room for the family.

Penthouse Desperately in need of renovation - bathrooms at the very least. Tiles missing, vanity falling apart and rusted - could be amazing, but felt run down.

Helpful?
K
KellieauAU
Verified booking
couple
Standard Room
Stayed in Dec 8, 2025

"Very Good"

7.0
Helpful?
B
BridieauAU
Verified booking
couple
Standard Room
Stayed in Dec 2, 2025

"Exceptional"

9.0

Great location, reasonable price.

A little dated but still clean and comfortable.

Helpful?
W
woodauAU
Verified booking
extended_group
Standard Room
Stayed in Nov 25, 2025

"Clean modern room"

9.0

Not far from town . Easy walk. No taxi or uber recognises the name .. so used name of next door. Chairs by pool were comfy.

The pool temp was freezing . No lift.

Helpful?
L
lisagbGB
Verified booking
extended_group
Standard Room
Stayed in Nov 21, 2025

"Average"

6.0

Location, space, facilities

Bathrooms

Helpful?
M
murrayauAU
Verified booking
couple
Standard Room
Stayed in Nov 20, 2025

"Exceptional"

10.0
Helpful?
S
StuartauAU
Verified booking
couple
Standard Room
Stayed in Nov 2, 2025

"Disappointed"

5.0

Told on arrival we had daily express cleaning, stayed 7nights no cleaning or change on sheets. Pool being renovated, told only just a few days before arriving. Trades working from 7am when told 9am. Called twice on day of arrival and told we had wrong number

Helpful?