Crowne Plaza Helsinki - Hesperia by IHG

super

ok

Rauhallinen hotelli. Kuntosali erinomainen. Aamupala laadukas ja runsas.

Kylpyamme, ruoka, henkilökunta

Ei tule mitään mieleen

Very good location and nice view from the bedroom! We got greeted well by Miia and the reception team were fabulous and so friendly at all times! The lady who looked after us in the evening (forgot her name) orangy hair is an excellent upseller and recommended us so many things to try which was fabulous for our first evening must try the hisperia spritz! I would say breakfast offerings need to improve and the overall experience I would give it 3/5 , as we stayed for 4 nights would love to have different offerings especially fruits , smoothies every morning. The breakfast service felt very rushed and not many check backs were done. I understand it’s busy but the staff were more focused in clearing plates rather than getting involved in conversations. Overall great location really close to the market square and would definitely come back again!

Everything about this place was great, but I have to give this a maybe 3 star review! The check in staff on both occasions this week were absolutely amazing this was the best part of hotel! Diamond elite members we get exclusive perks to club lounge, well not much of a club lounge. The breakfast was ok, but the evening time snacks and drinks???? Where were they?? The food was left in sun and not much to offer, the water fountain was not working, had to place dishes on sink, no staff there to help. People coming in and turning around and leaving and we should have followed. Very disappointed! But again the staff downstairs are extremely helpful and soulfully kind. Will I come back to the club lounge.... nope I'll spend my $$ at a restaurant near by.

Ystävällinen ja huomioonottava palvelu

Ahdas ja viemärinhajuinen parkkihalli

Hommikusöök ja asukoht olid suurepärased

Ei meeldi musta värvi mööbel, teeb toa pimedamaks

Hyvä huone ja ihanat näkymät. Tosi hyvä aamiainen. Ja tosi iso plussa uima-allas.

Ois kiva jos uimaaltaassa ois pienellä äänellä joku musiikki.