Holiday Inn Express Hotel & Suites Dallas - Grand Prairie I-20 by IHG

Good place to stay, they have breakfast in the morning it was good the pool was open movies across the street I will stay again. We had a nice time!!

I usually like to stay in the Holiday Inn express, but I was disappointed in a lot of things. It was kind of not as as good as the normal holiday and expresses I stay in. And when I went to the pool, it was filled with leaves and all kinds of stuff it wasn’t Very nice. I mean the water was warm to the touch of the toe what there wasn’t even a screen that I could take to try to clean out all the debris and stuff that was in the pool, which was not good. I couldn’t dry my stuff because it was an old washer and dryer and you needed quarters to put in it and in today’s day and people don’t carry quarters with them and I couldn’t get quarters from anybody. There was a a place for me to put garbage for food that I ordered to eat out. I do have to say, though that the people who work here were very nice and tried to accommodate me as much as they could so that was very nice. The shade in my room didn’t go down all the way and I needed to get to sleep while it was still daylight out, so that was very difficult. It only went down 3/4 of the way. Next time I come in Dallas, I would definitely not think about staying at this Holiday Inn express because it doesn’t match the other Holiday Inn express is where I usually stay. One more thing when I want to get my breakfast and I went to have the oatmeal there was an cinnamon sugar to put in the oatmeal, and I want to shake it in the whole thing dumped into my oatmeal. That wasn’t very fun at all. And then I wanted just the plain pork sausag

The room we were put in the tub didn’t drain , even with the shower on the water still came out of the faucet and little to none out of the actual shower, the phone was broken and the tv didn’t work . I will say when I called and told them about the room they changed my room immediately so the staff was great. It’s just this hotel really needs remodeling .

Good location

We were let in to someone else's room twice

The staff was very courteous and friendly. We had a great stay!

They have a 5 star breakfast on-site

Very nice stay. Clean hotel and rooms. Hotel staff were very friendly and accommodating. Loved the hot breakfast- even had cheesy omelets, biscuits and gravy. The only thing I would say is that the pool needs a good cleaning, had some green algae.

Great place

Everything was so clean. Staff was very kind. Breakfast was like at home delicious. Would definitely stay again.