Holiday Inn Express Windsor Sonoma Wine Country by IHG

Beds were comfy, great shower pressure.

The pillows were all air and no fluff.

Easy on off freeway. Located close to dining/entertainment. Very clean. Included typical breakfast. Must be cost cutting. No breakfast meats and pancake machine out of order.

Very good

The stay was nice until … When the staff cleaned our room on the daytime between our two-night stay, our brown paper grocery bag was missing. It held a half-bottle of wine and $20 worth of road snacks. The maid thought it was trash? I’ll never know because I was told at the front desk that management would contact me in the morning before we checked out, but we were ignored. No accountability, no common courtesy, no consideration. Just a big f you from Holiday Inn. They had my money already, so I didn’t matter any more. I’ll be looking elsewhere for any future travel needs and so should you.

Very clean. Liked the hot tub, breakfast served, and close to things in the area.

We enjoyed the breakfast. The front desk staff was very helpful. Parking was convenient. We had to request daily room housekeeping. Front desk did follow up after our complaint. We look forward to a future stay.