Holiday Inn Express Hotel & Suites Corsicana by IHG

Room had an odor.

Good customer service. Our first room the A/C wasn't cooling so i called the front desk. We were up graded & everything was good clean rooms

The pool wasn’t open which was disappointing. The staff was nice but it seems they need more help.

Avoid this hotel at all costs. They had computer issues that left all people with paid reservations in their lobby unable to check in for several hours. No manager arrived to begin trying to help for over an hour. The desk clerk actually hid in a back office for over 30mins without giving any of us any sort of update. Upon finally getting into a room I was told that all cable and Wi-Fi services were down. Unless you want to stare at four walls for hours while the staff shrugs their shoulders......go elsewhere.

There were toenails on the bed and floor, wasn’t clean, sticky substance on the desk and an old sock behind the pillow and on the floor behind the chair, absolutely disgusting!

Upon initial check-in, I was told that the system was down and I was asked to delay my check-in by a half hour or so. We had numerous things to do in the Corsicana area, so we decided to accept the first delay. In the meantime we got the opportunity to do the first item on our list of things to do. When I came back about an hour later, was told the system was still down and to check-in in about an hour. We, me and my wife, did not accept the brush off but decided to go to the dining room to wait. After about 3 hours we decided to go up to the desk and see what my options were we given a substitute room. The room was too close to the elevator and kept my wife awake. So you can see that my experience was not good.

We had dead bugs in every corner, then at night more bugs came out. We paid for room with jetted tub it didn’t work. The pool was closed. Our room was by outside door that people used to come in and out you’ll get to sleep then door would slam. Very disappointed in this hotel. I told front desk did knock 20 percent off the room. Still didn’t feel like that was enough.

Overpriced in my opinion.

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Free breakfast at 7. Others at 5AM or at least 6. By 7 anybody doing anything is gone. So really no breakfast. Just a lie